Benefits:
Bonus based on performance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Job Summary
Dubuque Appliance is looking for a Customer Service and Sales Representative to join our team! You are responsible for daily bookkeeping data entry, handling service requests, customer complaints, and managing the displays, products, and tidiness of the store floor. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Our business hours are M-F 9-6 and Sat 9-2, with flexible scheduling options. Expecting 40 hrs a week, but it could also be part-time. If working Saturday, you will get a weekday off.
Responsibilities:
Receive incoming calls in a professional and courteous manner
Daily bookkeeping data entry.
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Organizing and maintaining an orderly appearance throughout the store floor
Warranty data entry claims
Parts management
Qualifications:
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Ability to work in fast-paced environments
Computer literate, comfortable with excel and basic computer tasks
Benefits/Perks
Flexible Scheduling
Growth and Career Advancement Opportunities
Great Working Environment
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.