Sales and Customer Service Representative

US HOME PRO LLC

Sales and Customer Service Representative

Rochester, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Opportunity for advancement

    Training & development

    About the Role

    The US Home Pro is looking for motivated, people-focused individuals to join our team as Entry Level Marketing & Sales Representatives. This is a great opportunity for someone who enjoys talking with customers, thrives in a fast-paced retail environment, and wants their income to reflect their effort.

    In this role, you’ll connect with Home Depot customers in-store, generate leads for our home improvement services, and help turn everyday conversations into real sales opportunities. If you’re outgoing, goal-driven, and ready to grow, we want to meet you.

    What You’ll Do

    Generate and follow up on sales leads

    Engage customers to identify needs and recommend appropriate services

    Build strong, lasting customer relationships through open and interactive communication

    Provide accurate and complete product/service information

    Meet and exceed individual and team sales goals

    Maintain records of customer interactions and process customer accounts

    Follow established communication guidelines and policies to ensure service consistency

    Proactively engage customers and secure sales opportunities

    Participate in weekend promotional events and giveaways (coffee, donuts, hot dogs, ice cream, etc.) to increase brand awareness and customer engagement

    What We’re Looking For

    Experience in customer service with a strong focus on sales preferred

    Comfortable approaching and engaging new people

    Strong communication and negotiation skills

    Customer-oriented mindset with the ability to adapt to different personalities

    Self-motivated, goal-driven, and competitive in a positive way

    Strong time management and multitasking skills

    Weekend availability for promotional events

    What You’ll Gain

    Competitive base pay plus performance-based incentives

    Clear opportunities for advancement

    Hands-on sales and marketing experience

    Supportive team environment

    The chance to grow with a nationally recognized brand

    This role is ideal for someone who is eager to develop their sales skills, enjoys working face-to-face with customers, and wants to be rewarded for their performance. If you're ready to bring energy, professionalism, and drive to every shift, apply today.