Sales and Leasing Consultant

Summary

We're looking for a hard-working, motivated person to join our team in serving guests well and creating customers for life. As a Sales & Leasing Consultant, you'll need to have a professional manner that is personable and friendly to make guests feel at home while at Lighthouse. You'll be assisting guests through their vehicle search, adding your helpful recommendations and knowledge of vehicles/the market to help them make the best decision.

Job Type : Full Time

Pay : $60,000 - $100,000 per year – all commission.

Hours : M-F 8 am – 5:30 pm, Sat 9 - 4:00 PM staying late as needed to serve customers well. One day off within M-F, one Saturday off a month, one early departure/late arrival day within M-F.

Benefits:

• Health Insurance
• Dental and Vision Insurance
• Life insurance – with optional supplemental life
• 401k savings plan with employer matching
• Paid Time Off
• Employee discounts

Essential Duties:

• Give customers a great greeting, assist them in selecting a vehicle by asking good questions and listening to their responses.
• Sell and deliver a minimum number of vehicles per month (based on a 3-month rolling average)
• Follow the road to the sale without skipping steps.
• Enter all customers worked with into the CRM.
• Write complete sales orders, process paperwork according to dealership policies.
• Sell accessories and Everest packages.
• Follow up with customers and owners, maintain a prospect development system.
• Turn 100 percent of closed deals to finance and insurance manager.
• Prepare sold vehicles for customer delivery prior to customer arrival and deliver vehicles to customers.
• Introduce customers to service department personnel and schedule first service appointment.
• Follow up on all post-delivery items.
• Other tasks as assigned.

Qualifications/Experience

• High School diploma or GED
• Valid Driver's License
• Skilled in working with people and making connections
• 1 year sales experience preferred but not required
• 1 year dealership experience preferred but not required
• 2 years customer service experience preferred but not required

Lighthouse Employees Core Behaviors

We expect our employees to do their best to follow these with a great attitude.

• Create Customers for Life
• Share Lighthouse “love”
• Greet and engage guests
• Build open and honest relationships
• Balance truth and grace
• Forgive
• Know when to lead and when to follow
• Have fun delivering quality work
• Pursue learning and growth
• Be humble
• Own the problem
• Be a positive team player
• Give my best
• Treat everyone with dignity and respect
• Support and hold each other accountable
• Be mindful of my well-being
• Maintain a healthy balance between work, family, community, church.

Lighthouse Buick GMC Strategic Values

We recognize these strategic values as critical to our business success and are listed below in order of importance.

1. Principles – the Bible will be our compass and our guide.
2. Ethics – the implementation of Biblical Principles as demonstrated by Jesus Christ.
3. Employees – create an atmosphere where people like to come to work.
a. Human Resources - we are committed to ongoing training, leadership development, retaining our talent, recruiting the best talent in the business and identifying and correcting under-performers.
b. Safety – provide a safe, clean environment for our employees and customers.
4. Customers – exceed customer expectations and we will grow “Customers for Life.”
a. Do the right thing because it's the right thing to do.
b. Quality – to be the Number One organization in our customer's experience in sales and service.
5. Profit – we are committed to perpetuating this business into and through the next generation, for the long-term benefit of all of our families within the organization. Profitability is the outcome of the measurable results of our efforts in the above values.
a. Innovation – being committed to considering new ways we do things in order to attain our “stretch goals.”
b. Growth and expansion through service and product diversity.