Sales and Product Specialist - Automotive Accessories

Monroe Truck and Auto Accessories

Sales and Product Specialist - Automotive Accessories

Muskegon, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    Monroe’s is looking for the right person to join our sales team.

    We specialize in automotive accessories, truck equipment, golf carts, and related products and services. We’re looking for someone who enjoys working with people, can stay organized in a busy environment, and is willing to learn.

    Previous automotive or sales experience is NOT required.

    We would rather train the right person from the ground up than hire someone who thinks they already know everything. Product knowledge can be taught. A good attitude, honesty, reliability, and willingness to learn are much harder to teach.

    What You’ll Be Doing

    Helping customers in person and over the phone

    Learning our products and helping customers choose the right options for their needs

    Preparing quotes and completing sales

    Following up with customers

    Scheduling installations and coordinating with our shop

    Learning proper product fitment and application

    Keeping customer information, orders, and sales records organized and accurate

    Working with the rest of the team to keep customers taken care of during busy periods

    Learning our point-of-sale and inventory systems

    Following established pricing, discount, delivery, trade-in, and sales procedures

    Who We’re Looking For

    You do not need to be an automotive expert.

    We are looking for someone who:

    Is dependable and shows up ready to work

    Communicates well and, just as importantly, knows how to listen

    Is comfortable talking with customers

    Is honest when they don't know an answer and willing to ask

    Can take direction and accept feedback

    Pays attention to details

    Can handle phones, walk-in customers, and multiple tasks without losing track of things

    Understands that promises made to customers need to be promises the company can actually keep

    Works well as part of a team

    Follows established procedures instead of making up their own

    Wants to learn and become better at the job over time

    Experience

    Sales, automotive, powersports, equipment, hardware, parts-counter, or customer-service experience is helpful, but not required.

    If you're motivated and willing to learn, we'll teach you our products and systems.

    What Matters Most to Us

    We want someone who takes care of the customer and the team.

    That means listening before selling, asking questions when you're unsure, communicating with the shop, keeping accurate paperwork, and doing things the right way even when we're busy.

    We aren't looking for a high-pressure salesperson.

    We're looking for someone customers can trust, coworkers can depend on, and we can train into a knowledgeable long-term member of our team.

    If that sounds like you, we'd like to hear from you.