Benefits:

401(k)

401(k) matching

Company car

Health insurance

Paid time off

HVAC and Plumbing Install Coordinator – Full Time (California)

Location: Elk Grove, CA Pay Range: $22–$27 per hour (DOE) Employment Type: Full‑time, Non‑Exempt

About Us

We’re a fast‑growing HVAC and plumbing company committed to delivering exceptional customer experiences and high‑quality installations. Our team values professionalism, communication, and a positive work environment. We’re looking for an organized, proactive Install Coordinator who thrives in a fast‑paced setting and enjoys supporting both customers and field teams.

Position Summary

The HVAC and Plumbing Install Coordinator is responsible for scheduling, coordinating, and supporting residential and/or light commercial installation projects. This role ensures that installers have what they need, customers are informed, and jobs move smoothly from booking to completion. You’ll be the communication hub between customers, installers, warehouse, and management.

Key Responsibilities

Schedule and coordinate HVAC installation jobs, ensuring efficient routing and workload balance

Communicate with customers regarding installation dates, arrival windows, required access, and preparation steps

Prepare job packets, permits, equipment lists, and documentation

Confirm equipment availability and coordinate with warehouse for staging and delivery

Support installers with real‑time updates, job changes, and customer communication

Track job progress, update ServiceTitan, and close out completed jobs

Follow up on missing paperwork, photos, or job notes

Assist with permit applications, inspections, and compliance requirements

Maintain accurate records and ensure all documentation meets company and state standards

Provide excellent customer service and maintain a professional, friendly demeanor

Required Qualifications

2+ year experience in HVAC, construction, dispatching, or coordination roles

Strong organizational and multitasking skills

Excellent communication skills (written and verbal)

Proficiency with scheduling software; ServiceTitan experience is a plus

Ability to work in a fast‑paced environment and manage shifting priorities

High school diploma or equivalent

Preferred Qualifications

Experience coordinating HVAC installations specifically

Knowledge of permits, inspections, and California building/HVAC requirements

Bilingual (English/Spanish) is a plus

Schedule & Benefits

Full‑time schedule (Monday–Friday)

Paid time off and paid holidays

Health, dental, and vision insurance

401(k)

Opportunities for advancement and ongoing training

Physical Requirements

Ability to sit, type, and talk on the phone for extended periods

Occasional lifting of up to 20 lbs (job packets, small equipment, etc.)

Reasonable accommodations will be provided in accordance with the ADA

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, disability, age, genetic information, marital status, veteran status, or any other protected characteristic under California or federal law.

Reasonable Accommodation Notice

Applicants who require reasonable accommodations during the application or hiring process may request assistance at any time.