Job Description

COMPANY

Our client has been recognized as one of the "100 Best Companies to Work For in Oregon," and is a thriving distributor of consumer products. The company partners with manufacturers to distribute an ever-expanding portfolio of consumer electronic brands directly into their diverse book of e-commerce retail vendor partners. They are wanting to bring onboard a career-driven Account Support Specialist to the team.

JOB

Account Support Specialists are responsible for engaging with the company's clients to aid them throughout the e-commerce fulfillment process. While providing top-tier customer service, you will also collaborate with other departments internally to identify the clients' order status, shipping dates, pricing needs, product availability, and backorders. Client communications aside, this role requires extensive MS Office use and CRM organization. Finding success in this role will depend on your ability to maintain strong communication with your accounts while also upholding a high attention to detail in your reporting.

QUALIFICATIONS

• 1+ year(s) of sales and/or customer support experience
• Preferable knowledge of e-commerce and product distribution processes
• Strong professional written and verbal communication
• High attention to detail
• Able to apply problem-solving skills in a fast-paced work environment
• Highly coachable and self-driven personality
• Tech-savvy with Microsoft Word, Excel, and PowerPoint proficiency
• Bachelor's Degree or equivalent years of experience in e-commerce distribution

BENEFITS

• $43-55K starting salary depending on experience
• Excellent MDV benefits plan (100% paid medical + life insurance)
• 401K retirement plan + match
• PTO + paid volunteer time off
• Career growth potential within an innovative organization + industry
• Tuition reimbursement program
• Fitness center membership plans available
• Paid maternity/paternity leave