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Client Success Representative (Software)

SalesFirst Recruiting-1

Client Success Representative (Software)

Portland, OR
Full Time
Paid
  • Responsibilities

    Job Description

    COMPANY

    As a rapidly growing National SaaS provider, our client works with hundreds of clients to improve and modernize how healthcare practices acquire and retain patients. The founders are seeking top sales talent to join the inside sales team in their Portland, OR branch as the company continues to expand.

    JOB

    As a Client Services Representative, you will provide world-class support to incoming customer requests via email and phone, while resolving customer needs swiftly to deliver a positive customer experience. You will work with clients to understand their issues, coordinate internally in order to resolve customer concerns, and share common product use cases.

    QUALIFICATIONS

    • 2 18 months of experience in a customer-facing role

    • Strong written and verbal communication

    • Intellectually curious with great listening skills

    • Experience in technical support or SaaS

    • Ability to manage tight deadlines and multiple projects

    BENEFITS

    • $65k OTE Year 1

    • Medical, Dental & Vision

    • Unlimited PTO

    • Employee referral program

    • Early-stage equity opportunity

    • Career growth opportunity

    • Provided lunches, coffee, and snacks (Post COVID)