WHY WWT?

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation.  From our world-class culture to our generous benefits, to developing cutting-edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers. 

WWT was founded in 1990 in St. Louis, Missouri. We employ over 7,800 individuals and closed nearly $14 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the eleventh consecutive year!   Want to work with highly motivated individuals that come together to form high-performance teams? Come join WWT today!

WHAT WILL YOU BE DOING?

RESPONSIBILITIES:

• Review, analyze, and work on business support requests  

• Work in tandem with experienced team members to assist in strategic projects.  

• Perform day-to-day Salesforce configuration platform changes.  

• Develop relationships with stakeholders and end users.  

• Configure Salesforce to support business processes; this includes creating custom objects, custom fields, page layouts, approval processes, process builders, flows, and validation rules.   

• Create custom dashboards and custom reports to provide sales data to various sales teams and users.  

• Participate in solution designing for enhancements and strategic projects.  

• Participate in daily stand-ups, project planning meetings, planning, grooming, and business requirement gathering sessions.  

• Be able to communicate effectively with the delivery team on issues, and new requirements.  

• Conduct testing sessions with business users and provide feedback to the delivery team.  

• Learn and analyze new features from Salesforce releases for use on our platform.

QUALIFICATIONS:

• 5+ years of Salesforce CRM customization, support, and configuration on Sales Cloud and Service Cloud  

• Experience with Conga Contract Lifecycle Management, Copado, or Own Back-Up is a plus.

• Background in Digital Experiences (Experience Cloud) desired.

• Understanding of sales reporting, salesforce security structure, and Salesforce data modeling.   

• Strong communication skills (written, verbal, and presentation).  

• Strong analytical/problem-solving skills.  

• Knowledgeable and understanding of Software Development Lifecycle, particularly Agile Methodology, Change Sets in Salesforce and maintaining sandbox integrity.  

• Independent and self-motivated.

THE WELL-BEING OF WWT EMPLOYEES IS ESSENTIAL. SO, WHEN IT COMES TO OUR BENEFITS PACKAGE, WWT HAS ONE OF THE BEST. WE OFFER THE FOLLOWING BENEFITS TO ALL FULL-TIME EMPLOYEES:

• Health and well-being: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness Program

• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

• Additional Perks: Nursing Mothers' Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Diversity, Equity, and Inclusion are more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with disabilities

Some WWT customers have a COVID-19 vaccine requirement. To work on projects for these customers, employees must be fully vaccinated or have an appropriate religious or medical accommodation.

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world.

With nearly 9,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work®️ for its unique blend of determination, innovation and leadership focus on diversity and inclusion.