Salesforce Administrator

SMART TECH SKILLS LLC

Salesforce Administrator

Boston, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Location

    Remote Candidate must reside within a 2-hour radius of the Harrisburg region

    Experience Level

    Mid–Senior Level (5+ years overall, 3+ years Salesforce)

    Role Overview

    The Senior Salesforce Platform Administrator leads administration, configuration, and continuous improvement of the Salesforce environment. This role acts as the primary bridge between business stakeholders and technical teams, delivering scalable, secure, and user-focused Salesforce solutions while strengthening internal platform expertise.

    Key Responsibilities

    Salesforce Administration & Configuration

    Manage users, roles, profiles, permission sets, and security controls

    Configure Salesforce using declarative tools (Flows, validation rules, approvals, layouts, custom objects)

    Ensure platform stability, performance, and compliance

    Business Analysis & Solution Delivery

    Gather and translate business requirements into scalable Salesforce solutions

    Partner with stakeholders to improve processes and increase platform adoption

    Act as a trusted advisor on Salesforce capabilities and enhancements

    Reporting, Data & Integration

    Build reports, dashboards, and analytics for business insights

    Manage data quality (imports, cleansing, deduplication, migrations)

    Support integrations with internal/external systems via APIs

    Release Management & Support

    Coordinate releases, testing, and deployments across environments

    Troubleshoot configuration, security, and integration issues

    Maintain documentation, standards, and knowledge base

    Training, Governance & Mentorship

    Deliver end-user training and ongoing support

    Mentor junior admins and build internal Salesforce expertise

    Help establish governance, change management, and support processes

    Ensure compliance with security, accessibility, and data policies

    Required Qualifications

    5+ years of experience supporting enterprise applications

    3+ years of Salesforce administration in complex environments

    Strong experience with declarative Salesforce tools (Flows, security, reports, dashboards)

    Experience gathering requirements and working with business stakeholders

    Experience with data migration, quality, and system integrations

    Experience with testing, release management, and deployments

    Strong communication and documentation skills

    Preferred Qualifications

    Salesforce certifications (Admin, Advanced Admin, Platform App Builder, etc.)

    Experience with Salesforce Industries (Vlocity) and OmniStudio tools

    Experience with DevOps tools (Copado, Git, CI/CD)

    Knowledge of Apex, LWC, APIs, and integration patterns

    Experience with Experience Cloud, Service Cloud, or Government Cloud

    Experience in public sector or regulated environments

    Core Skills & Attributes

    Strong Salesforce platform expertise and problem-solving ability

    Ability to translate business needs into technical solutions

    Strong stakeholder communication and user support skills

    Hands-on mindset with focus on maintainability and governance

    Ability to train, mentor, and build internal capability

    This is a remote position.