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Salesforce Marketing Cloud Programmer

T

Transcend Business Solutions

Salesforce Marketing Cloud Programmer

Baltimore, MD
Full Time
Paid
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  • Responsibilities

    Job Description

    Job Description

    ** Applications Programmer, Salesforce Marketing Cloud**
    Location: Baltimore,MD- Government agency
    Duration: 1 year plus

    ** Duties and Responsibilities:**

    • Configure and support Salesforce Marketing Cloud, including Email Studio, Journey
    • Builder, Automation Studio, Content Builder, and Mobile Connect (SMS)
    • Assist with SMS enablement, including short code acquisition support, keyword configuration, opt-in/opt-out management, and compliance alignment
    • Develop automated journeys, triggered sends, and scheduled communications across email and SMS
    • Build and maintain data extensions, SQL queries, and audience segmentation
    • Implement dynamic and personalized content using AMP script
    • Support integrations between Marketing Cloud and agency systems
    • Troubleshoot campaign, SMS, data, and automation issues
    • Follow governance, security, privacy, and approval processes
    • Produce basic technical documentation and support knowledge transfer
    • Adhere to all security, change control, and Project Management Office (PMO) policies, processes, and methodologies.

    ** Education and Years of Experience:**

    • A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or
      three (3) years of equivalent experience in a related field.

    • ** A Master's Degree is preferred.**

    ** **Minimum Skills & Certifications: ****

    • A minimum of three (3) years of experience in Salesforce Marketing Cloud development.
    • ** Hands-on experience with AMP script and SQL in Marketing Cloud.**
    • ** Experience implementing or supporting SMS messaging, including consent management.**
    • ** Familiarity with regulated or public-sector environments (PIl, compliance, security).**
    • ** Ability to work effectively in a staff augmentation role under state direction.**
    • ** Experience with Mobile Connect, SMS compliance, and short code provisioning processes.**
    • ** Experience supporting government agencies or health organizations.**
    • ** Knowledge of accessibility standards (c.g., WAG / Section 50g).**
    • ** Experience integrating Marketing Cloud with Salesforce.**

    ** **Required Skills & Certifications: ****

    • A minimum of five (5) years of Salesforce experience in Marketing Cloud development
    • ** Salesforce Marketing Cloud Developer or Consultant certification.**
    • ** Experience with MobileConnect, SMS compliance, and short code provisioning processes.**
    • ** Experience supporting government agencies or health organizations.**
    • ** Knowledge of accessibility standards, e.g., WCAG / Section 508.**
    • ** Experience in integrating Marketing Cloud with Salesforce CRM.**
    • ** Salesforce Marketing Cloud Developer or Consultant certification.**

    ** Background Requirements: Must be able to successfully complete a required fingerprint background investigation.**