Benefits:

Employee discounts

Flexible schedule

Training & development

Position Summary:

We are seeking a highly organized, customer-focused, and energetic Salon Coordinator/Manager to oversee the daily operations of our salon. This individual will be the face of our business, responsible for delivering exceptional customer service, managing staff schedules, maintaining inventory, and ensuring a seamless client experience.

Key Responsibilities:

Client Experience & Front Desk Operations

Greet and check in clients with professionalism and warmth

Manage appointment bookings via phone, email, and online system

Handle client concerns or complaints with diplomacy and efficiency

Promote retail products and upsell services when appropriate

Staff Management & Scheduling

Create and manage staff schedules, ensuring proper coverage

Assist with on boarding, training, and mentoring team members

Conduct regular team meetings to communicate updates, goals, and feedback

Support a positive team culture and address interpersonal issues as needed

Administrative & Financial Oversight

Maintain daily cash register and reconcile end-of-day transactions

Manage client records and ensure confidentiality

Oversee payroll submissions and staff timekeeping

Assist in budgeting, cost control, and achieving revenue targets

Inventory & Supply Management

Monitor inventory levels for products and supplies

Place orders with vendors and manage deliveries

Conduct regular stock checks and ensure storage areas are organized

Marketing & Promotion

Assist with salon promotions, events, and marketing campaigns

Manage social media accounts (optional depending on role scope)

Track client satisfaction and encourage return visits and referrals

Qualifications:

High school diploma or equivalent; college education preferred

Minimum 2 years of experience in a salon, spa, or hospitality environment

Previous experience in a supervisory or management role is highly desirable

Proficiency with salon software (e.g., Mindbody, Vagaro, or similar)

Strong organizational and multitasking skills

Excellent communication and interpersonal abilities

A passion for beauty, wellness, and delivering high-quality service

Work Environment & Schedule:

Fast-paced salon environment with frequent client interaction

Must be available to work evenings, weekends, and holidays as needed

Physical requirements include standing, walking, and occasional lifting

Compensation & Benefits:

Competitive hourly wage or salary (based on experience)

Commission or bonus opportunities

Employee discounts on services and retail products

Paid time off and other benefits (if applicable)

To Apply: Please submit your resume and a brief cover letter explaining your interest and qualifications for this position to [blohomewood@bloblowdrybar.com].

*Each Blo Blow Dry Bar location is independently owned and operated by a Franchisee. You are completing this application to be considered for employment by the Franchisee. All employment and hiring decisions are made by the Franchisee. Blo Blow Dry Bar Inc. is not the employer. All inquiries about employment at an independently owned and operated Blo location should be made directly to the Franchisee.