If you’re at a point where you’re looking for your next challenge, stop thinking about the boxes you check off on a company’s requirement list and think about what YOU want for YOUR future.
For the inspiring leader who wants to be an integral part of a company’s growth, to have real impact, and be well rewarded for your results, this may be the dream job you’ve been waiting for. At Salon Halo, we are committed to a supportive and collaborative work environment that values your ideas and fosters your professional growth. With our elevated service, luxury product offerings, and top-performing stylists, you’ll have a compelling arsenal to captivate clients and facilitate growth in our newest location in South Tampa!
At Salon Halo, we foster a culture of innovation, collaboration, and continuous growth, not to mention we provide an elevated level of service and expertise that has our clients return to us over and again. As a valued member of our leadership team, you will be empowered with cutting-edge tools, comprehensive training, and unparalleled support to unleash your full potential. With a team of stylists performing in the top 1-10% of the industry and an abundance of resources, you will have the chance to make a meaningful impact by cultivating a team that delivers exceptional experiences to clients and driving revenue growth.
Salon leaders contribute to all aspects of the salon on a daily basis. You will ensure all aspects of the salon flow seamlessly on a day to day basis. Leadership sets the tone for the elevated service our teams provide to our guests, commitment to reaching and/or exceeding goals, and a positive environment with a strong culture of teamwork and growth. We believe in growing our business through community involvement and actively look for ways to give back.
ABOVE ALL ELSE, THE TOP 3 RESPONSIBILITIES OF THIS ROLE ARE:
Providing 5 star luxury experience for all guests
The ability to achieve results with a team - Consistently holding all team members accountable to current expectations, ideally by leading through inspiration, communication, education, & encouragement.
Being a self starting & forward focused thinker.
Additional responsibilities include:
Guest Relations
Prioritizing guest communications - Promptly return all voicemail, emails & social media messages
Understanding of the service menu to maximize stylist schedules and client bookings.
Leading from the desk - our salon leaders are the first and the last person our guests see during their visits.
Understanding all products sold & ability to provide best recommendations to guests.
Ensuring that the salon is a comfortable environment for all guests.
Supporting stylists in resolving guest opportunities.
Operational Excellence
Overseeing the cleanliness & appearance of front of house and back of house areas throughout the day
Ensuring opening and closing checklists are completed.
Managing inventory records & budgets.
Planning seasonal promotions & decor.
Performance
Managing & optimizing stylists’ daily productivity
Understanding and facilitating the use of salon branded systems for success.
Optimization of location performance through use of “key performance indicators” and other market research.
Coaching teams to meet and/or exceed key performance indicator goals for individual stylists and the location as a whole.
Exhibiting role model behavior in all aspects of company culture & core values (Honesty, Teamwork, Communication, Education, Growth, Excellence in Service)
Growth
Coaching stylists to stay on track to achieve their individual goals.
Mentoring team in strategic planning for their career to create the ideal work life.
Adding to creative innovation & growth of company
Organization of promotional marketing events & strategy - staying active in the community.
Being a contributor to the reputation & marketing of Salon Halo.
Continuing education in business, industry, and personal development.
Adaptability
Ability to remain flexible & in touch with the needs of the organization
Leading the team through challenges in day to day operations.
Exhibiting exceptional time management and the ability to multitask in a high volume service environment
Ability to support additional locations as needed.
Qualities Required for Role
At least 2 years experience leading a team in a goal focused environment.
Being a self starting & forward focused thinker
Ability to produce high results with minimal oversight
Exceptional time management skill & efficiency
Meticulous organizational skills
Exceptional attention to detail
Exceptional problem solving skills
Strong ability to hold others accountable through educating, coaching, and inspiring.
Exceptional communication skills & team work
The ability to manage many tasks at once
Leading a team in delivering elevated customer service in a luxury setting.
Love of people & being of service to others
Strengths & proficiencies in technology
Growth mindset
Participation in on-going education to continuously improve knowledge, skills, & abilities
2+ years in management or administration
A great attitude & willingness to be coached.
Travel for educational events when needed
High literacy
Strong phone, people, & customer service skills
Some additional perks include but not limited to:
Working in an upbeat, culture centered environment
Opportunities for travel
Novel & varied day to day experiences
Countless resources for personal development
Mentorship in systems & organizational structure
Continued education on business development & leadership
This position does provide potential for growth in pay, responsibilities & bonuses based on performance