Fun, Challenging, Fulfilling
At Salon Halo we value team work first and foremost. Together we achieve heights that would be unimaginable alone, and get to have FUN while doing it! Are you a strong leader? Do you find fulfillment in helping others achieve their goals while building something bigger than yourself? Our stylists celebrate scoring in the top 1%-10% of all industry standards. We are welcoming like minded individuals looking for a position they can grow within. Some of our core values include honesty, excellence in service, reliability, community involvement, work life/balance and dedication to education & growth. Are these values you share also?
Description: Salon Coordinator - Assistant Management
Salon coordinator is an extremely important role in the salon. The reason this position is not referred to as “front desk” is that you contribute to all aspects of the salon on a daily basis. At times you will have a greater number of interactions with a guest than even their stylist. You are the first to greet them and the last to say goodbye. So much of the quality of our service comes down to you! You also play a huge part in the support of our team behind the scenes. You will ensure all aspects of the salon flow seamlessly on a day to day basis. This may includes but is not limited to:
Guest satisfaction, retention, retail recommendations, overseeing stylist productivity, supporting stylists and helping coach them to stay on track and reach their individual goals as well as the salons goals as a whole, maintaining the cleanliness and appearance of salon throughout the day, maintaining inventory, knowing current deals and promotions, promptly return all voicemail, emails and social media messages. You will be a valuable part of contributing to the reputation and marketing of Salon Halo. Always be proactively looking for opportunities to help the salon reach it’s goals.
Requirements:
Tending to the needs of all guests and potential new guests while striving to exceed expectations
The ability to proactively recognize and solve challenges throughout the salon on a daily basis
Oversee and support the cleanliness of the salon at all times
To support stylists in their day to day functions as well as hold them accountable for their responsibilities and adherence to policy
Helping coach the stylists to achieve goals
Maximize the salons potential productivity
Understanding of and maintenance of social medial and email accounts
Reliable transportation
A great attitude and willingness to be coached
Be involved with community functions, fundraisers, and marketing opportunities
Participation in on-going education to continuously improve knowledge, skills, and abilities
Present the appropriate Salon Halo image and attitude at all times
The ability to handle many tasks at once
Organizational skills and attention to detail
Strong computer skills
Excellent phone, people, and customer service skills
This position does provide potential for growth in pay, hours, and responsibilities based on performance