Are you motivated by unlimited earning potential and excited to grow with innovative business owners who are disrupting the beauty industry in Ventura and Santa Barbara?
Frenchies Modern Nail Care is seeking a sales-driven Inside Sales Associate to fuel growth across Frenchies Ventura, Frenchies Santa Barbara, and The Lash Lounge Ventura.
We are a multi-unit business with plans to add more locations and scale. This is a unique opportunity to partner directly with a cutting-edge, growth-minded husband-and-wife ownership team who are redefining the salon experience in our community.
This role is designed for someone who thrives on driving results. Incentives are uncapped and limitless—the more you help us grow, the more you earn. As our businesses expand, so does your paycheck.
What You’ll Do
Sales Growth & Retention
Keep schedules 85%+ booked year-round.
Prospect and engage new guests via outbound calls, social media, and follow-ups.
Reduce no-shows and maximize daily/weekly appointment books.
Drive membership growth and improve retention rates.
Earn performance incentives directly tied to salon growth.
Concierge Support
Work alongside Concierge team members at Ventura.
Cover front desk and guest service duties when needed.
Support Santa Barbara remotely with calls, bookings, and member services.
Training & Team Support
Train and mentor new Concierge staff.
Ensure consistent delivery of the Frenchies guest service cycle.
Serve as Manager on Duty when scheduled.
Standard Work
Daily
Answer phones, return voicemails, and follow up with leads.
Check abandoned carts, TrueLark messages, and Zenoti leads.
Optimize schedules by stacking appointments and adjusting breaks/lunches.
Reach out to dormant and new guests to drive bookings.
Manage memberships: sign up, cancel, freeze, unfreeze, and update records.
Post daily openings on Instagram Stories and message leads.
Call B2B contacts and follow up systematically.
Weekly
Meet with the Studio Manager to review Inside Sales metrics.
Schedule
Wednesday – Sunday (5 days/week)
8:30 AM – 5:00 PM (30-minute unpaid lunch + paid breaks)
On-site at Frenchies Ventura, with remote support for Santa Barbara.
Compensation & Incentives
Base Pay: $18.00/hour (≈ $37,440 annually)
Annual Sales Growth Bonus: 1.5% of year-over-year sales growth
Uncapped — no limit on how much you can earn
Example: $500,000 growth = $7,500 bonus (and more if growth is higher)
Monthly Membership Growth Incentive: $20 for every net new active member above the 250 baseline
Example: +30 new members in a month = $600 bonus (≈ $7,200/year if consistent)
Uncapped — payouts continue to grow as membership grows
Estimated Total Target Earnings (Base + Incentives): ≈ $52,140/year in your first year. As our businesses grow, your income opportunity grows every year alongside them.
What We’re Looking For
2+ years of customer service or inside sales experience
Excellent communication and professional presence
Comfortable with phones, scheduling systems, and social media outreach
Sales-focused mindset with the ability to meet and exceed targets
Flexible, team-oriented, and eager to support multiple locations
About Frenchies Modern Nail Care
Frenchies is not your typical nail salon. We’re clean, modern, and health-focused—free from harsh chemicals and built around a culture of fun, accountability, and growth.
As a Frenchies Inside Sales Associate, you’ll work directly with growth-minded, entrepreneurial owners who are reshaping the beauty industry in Ventura and Santa Barbara. Your role is central to driving this disruption and creating exciting opportunities for both the team and yourself.
Core Values:
Healthy: Provide a safe, clean, uplifting atmosphere.
Smart: Embrace growth, change, and innovation.
Accountable: Deliver excellence and own results.
Fun: Build a positive, ego-free culture where teamwork thrives.
At Frenchies, your career grows as fast as our business grows. If you’re ready for uncapped earning potential and a chance to shape the future of beauty in our community, apply today!