About the Role:

A Robert Cromeans Salon Inc in San Diego, CA is looking for a dynamic and creative Salon Reservationist & Social Media Content Creator to be the voice and face of our brand — over the phone, online & in person. This is a unique dual role perfect for someone who thrives on connection, knows how to make every guest feel like a VIP and has a passion for crafting scroll-stopping content. If you're organized, charismatic, and social-media savvy, we want to hear from you!

Responsibilities:

Manage salon reservation scheduling, cancellations, and confirmations via phone, email, and booking platforms

Deliver exceptional guest experiences through warm, professional guest communication using our salon dialogue

Capture behind-the-scenes salon content including transformations, team highlights, and promotions

Create and curate engaging social media content for platforms such as Instagram, TikTok, and Facebook (this content submitted to our social media manager)

Collaborate with stylists and salon leadership to promote services, events, and special offers

Track front desk metrics and assist with administrative duties as needed

Develop "Guest Eyes" to make sure the salon always looks it best for every guest, every time

Requirements:

Prior experience in a receptionist, front desk, or customer service role preferred

Reliable, punctual, and a collaborative team player

Excellent verbal and written communication skills with a polished, professional demeanor

Highly organized with strong multitasking abilities in a fast-paced salon environment

Demonstrated experience managing social media accounts, preferably for a business or brand

Proficiency with social media platforms including Instagram, TikTok, and Facebook

Strong photography, video editing, and content creation skills (Canva, CapCut, or similar tools a plus)

Highly organized with strong multitasking abilities in a fast-paced salon environment

Passion for people, especially hairdressers

About Us:

A Robert Cromeans Salon Inc is a premier luxury salon in San Diego, CA, backed by the world-renowned artistry and vision of Robert Cromeans — a global icon in the beauty industry. Our clients love us for our exceptional talent, elevated guest experience, and cutting-edge techniques that keep them coming back. Our team thrives in a creative, supportive, and inspiring environment where passion for beauty and professional growth go hand in hand.