Job Description

Job Description

We are seeking for highly motivated Customer Service Professionals to join our Customer Service Department. Successful candidates must have a positive attitude, a high level of energy ability to sell product. Must be articulate, enthusiastic, highly motivated and possess excellent telephone skills.

Responsibilities

· Handle customer inquiries via phone, email, and chat

· Provide accurate, valid and complete information by using the right methods/ tools

· Document and update customer records based on interactions

· Process orders and quotes

· Develop and maintain product line knowledge

· Follow communication procedures, guidelines and policies

Qualifications:

· 3+ years of experience in customer service

· Excellent verbal and written communications skills

· Team player with a positive attitude

· Excellent attention to detail

· Great organization skills, with the ability to multi-task

· Proficient in Microsoft Office (Outlook and Word)

· High school diploma; further education a plus

Benefits

· 401(k)

· Health insurance

· Dental insurance

· Vision insurance

· Paid sick time

· Paid vacation time

· Paid holidays

· A dynamic and challenging work environment with opportunity for growth

· Competitive salary

Company Description

In Business since 1936, Salsbury Industries (Mailboxes.com and Lockers.com) is the industry leader in manufacturing and distributing mailboxes and lockers.

Company Description

In Business since 1936, Salsbury Industries (Mailboxes.com and Lockers.com) is the industry leader in manufacturing and distributing mailboxes and lockers.