Automotive Service Advisor No Experience Necessary

We are seeking 1 to 2 customer centric people to assist our guests at Sam Galloway Ford-Lincoln. If you have excellent communication skills, are a motivated individual that is willing to learn how to educate and explain service recommendations and demonstrate elite customer service results we want you on our team.

About Sam Galloway Ford-Lincoln

Sam Galloway Ford Lincoln is a fourth generation family owned dealership that has been doing business in Lee County since 1927. We support several different charitable organizations throughout Southwest Florida. Among them are the American Cancer Society, the preservation of the Edison-Ford Winter Estates and the Community Cooperative Ministries (The Soup Kitchen), to name a few.

Job Responsibilities

As a Quick Lane Service Advisor , you will be tasked with assisting customers to assure that our clients are given a "5 STAR EXPERIENCE" Sam Galloway Ford-Lincoln Service Department.

Additional responsibilities include:

Prepare a complete and accurate estimate of cost for parts and labor get approval from warranty companies

Monitor the progress of each vehicle throughout the day

Update the customers on the status of their vehicles

Verifying that the final invoice reconciles with the work performed on the repair order

Be available on the Service drive to meet and greet customers and assure that they are taken care of in a timely manner

Perform active delivery, explain the Multi-Point Inspection and all completed work and charges to the customer

Establish and maintain strong working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele

Job Requirements

Proven track record of achieving exceptional Customer Satisfaction

The individual must possess a high degree of personal ownership and accountability

The individual must possess a high degree of integrity and professionalism

The ability to work in a fast paced environment

Self-motivated enthusiastic presence in a team environment

Team Player

Excellent communication skills

Reynolds and Reynolds experience is a plus

Consistent and stable work history

Valid in-state driver's license

High school diploma or GED equivalent required

Pre-employment background check, and drug-screen required prior to being hired

Professional appearance and work ethic

Benefits

Family owned and operated

Stability of an established company

Experienced and tenured management staff

Fast paced work environment

88 service bays

We carry over 4 million dollars in parts inventory

Recently updated facility and equipment

Weekly pay checks

Paid vacation up to 3 weeks and holidays for full time employees

Medical, dental, and vision plans

Health savings spending account

401k with matching contributions

Company paid life insurance

We are looking for the individual that believes in

Commitment to customer satisfaction

Honesty

Integrity

Loyalty

&

Loves to make a difference in whatever they do.

If you are looking for all of the above we look forward to meeting you soon.

Apply on line