Job Description
Our office is rapidly growing and we are looking to train the right individual to fit right into our company. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance. Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
All applicants must complete an online assessment upon applying for this position to be further considered.
BENEFITS Retirement
Life Insurance
Voluntary benefits: Dental and Vision
RESPONSIBILITIES Handle policy changes and payment processing
Handle scanning of all documents
Process daily alerts and renewals
Handle all call ins and walk ins
Pivot to other lines of business
REQUIREMENTS Must pass a criminal background check
Property and Casualty license preferred (30 days to pass if not licensed)
Reliable transportation
Team Player
Attention to detail
Able to Multi-Task
Proficient with Microsoft Office
Fluent in English and Spanish