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Customer Service Representative

Sanchez Agency

Customer Service Representative

El Paso, TX
Full Time
Paid
  • Responsibilities

    Job Description

    Our office is rapidly growing and we are looking to train the right individual to fit right into our company. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance. Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

    All applicants must complete an online assessment upon applying for this position to be further considered.

    BENEFITS Retirement

    Life Insurance

    Voluntary benefits: Dental and Vision

    RESPONSIBILITIES Handle policy changes and payment processing

    Handle scanning of all documents

    Process daily alerts and renewals

    Handle all call ins and walk ins

    Pivot to other lines of business

    REQUIREMENTS Must pass a criminal background check

    Property and Casualty license preferred (30 days to pass if not licensed)

    Reliable transportation

    Team Player

    Attention to detail

    Able to Multi-Task

    Proficient with Microsoft Office

    Fluent in English and Spanish