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Assistant Community Manager
We are looking for an outgoing, organized and friendly assistant manager to support the community manager in all aspects of property management and ensure the effective operation of the apartment community. The Assistant Manager is directly responsible for bookkeeping and administrative duties including the timely and professional collection of rent and other receivables as well as payments to suppliers and contractors, processing resident turnovers and meeting all financial management goals and objectives. The assistant manager assists in leasing and assumes a leadership role in the absence of the community manager.
KEY RESPONSIBILITIES (include but not limited to):
Maintain excellent customer service, delighting resident with proactive service and quick, accurate response to inquiries and requests.
Collect, post and deposit rental and other income within 24 hours of collection.
Keep all lease files current and complete. Maintain dead files in proper condition.
Prepare and deliver all delinquency, eviction, and three day notices to vacate.
Interface with resident to schedule renewals or move-outs.
Complete Statement of Deposit Accounts and Multi-Purpose Forms according to policy for corporate office.
Assist Leasing Consultant in leasing activity.
Inspect vacant units and prepare security deposit refunds or charges. Inspect 30 day notices to vacate and begin collection procedures for damages.
Post all vending commissions, Non Sufficient Funds checks, and other miscellaneous incomes/expenses.
Assume Community Manager’s responsibilities when not available.
Maintain a resident retention plan by contacting lease renewals 60 days in advance and using Lease Expiration Reports for these purposes.
Inspect community and report potential liability issues.
Perform any and all duties called upon by supervisors to ensure that property operates in an efficient manner.
ESSENTIAL SKILLS AND EXPERIENCE
Exceptional administrative and organizational skills
MUST BE BI-LINGUAL IN SPANISH
Excellent communication skills
TAX CREDIT EXPERIENCE- major plus
Ability to motivate and manage others
A positive attitude and the ability to smile under all circumstances.
A minimum two years experience in the multifamily industry, preferably as an assistant manager.
Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.
Present self in a neat and professional manner at all times throughout the workday and/or whenever present at the community.
Obtain Fair Housing certification prior to interaction with prospects or residents.
MRI experience an advantage.
Nexus experience an advantage.
Successfully pass a drug test.
EDUCATION
TRAVEL/ATTENDANCE:
This is a full time position.
LICENSES:
Valid driver's license and current automobile insurance is required; position requires own vehicle to fulfill all of job’s functions. |
ABOUT SANDALWOOD: Sandalwood Management is a privately owned real estate investment and management firm based in Austin, Texas. Since 1985, the company has provided great value, excellent service and a warm welcome to our apartment residents. Founded in Austin, Texas, the company has expanded across 11 states and now has more than 6,000 apartment homes in more than 50 communities. In addition to our residential offering, Sandalwood owns and manages more than 6 million square feet of retail and office space in the U.S. and Quebec, Canada.
Sandalwood Management is an Equal Opportunity Employer. |