Bluestem Brands, Inc. is the parent company to a number of eCommerce retail brands. We have one mission: to build a dynamic retail enterprise that wins with direct-to-consumer excellence and entrepreneurial-minded employees focused on serving our customers’ unique needs. Our leadership is responsive and supportive, empowering those smart and passionate employees who drive our success. We are continually innovating and improving: we take risks, learn from mistakes and celebrate success as a team.

You work hard, and you deserve more than just a paycheck. Bluestem works to do what’s right for employees. From the big things (great benefits, employee discounts and incentive plans) to small touches (jeans-every-day dress code), this is the place you’ll want to be. And we don’t just talk about work-life balance, we try to live it. Join the Bluestem Brands team to make an impact, be inspired and be valued, every day.

We are seeking THREE Site Operations Specialists for Bluestem Brands to be located at our office in Eden Prairie, MN. 

Working in the eCommerce department, the Site Operations Specialist is responsible for the daily management of site experiences, content and promotion implementation on one (or more) of the websites in the Bluestem Brands portfolio. This is an executional role in a fast-paced and changing environment that requires a person with high attention to detail and flexibility.

This position is highly cross-functional – working closely with Product Teams, Marketing, Creative, Merchandising and Credit. 

WHAT YOU’LL DO: 

• Schedule content in Bluestem’s content management system
• Implement site experiences, taxonomy updates and promotions on the web including setting up A/B tests leveraging 3rd party and in-house testing tools
• Execute customer segmentation, content strategy and promotional planning
• Develop and troubleshoot HTML and CSS on general content as well as issues related to promotions
• Ability to work as a team as well as independently
• Collaborate and communicate with multiple stakeholders to continually drive the best customer experience possible while meeting business objectives

WHAT YOU’LL NEED:

• Bachelor’s degree (B.A/B.S.) or equivalent combination of education and experience
• Minimum 3 years’ experience in professional setting
• Basic HTML, CSS and JavaScript (experience with Dreamweaver a plus)
• Enthusiasm, creativity and desire to work in an innovative team that has the strategic focus of overall company growth
• Ability to effectively manage multiple tasks and projects simultaneously and consistently meet deadlines
• Experience in multi-channel retail (e-commerce, catalog, mail) preferred
• History using a Content Management System and testing tools to publish content on websites preferred
• Experience with Adobe Marketing Cloud (Scene7, Analytics, Target) a plus

Job Grade: B3

Required Skills Required Experience

• 2-years college (preferred) – or equivalent experience
• Proficient in Microsoft Office
• Knowledge of appropriate legislation pertaining to Financial Industry
• Knowledge of business practices, bank products and services, bank policies and procedures
• Strong verbal and written communication skills
• Excellent interpersonal skills, team orientation and service orientation
• Exceptional multi-tasking skills, effective time management, organizational and prioritization skills
• Resourceful and effective problem solver
• Detail oriented
• Strong understanding of basic accounting principles
• Notary Public (a plus)