POSITION SUMMARY Provide the necessary engineering or maintenance technical skills to the Engineering, Maintenance and Operations departments to achieve optimal levels of safety, quality, productivity and delivery to assure internal and external customer satisfaction. SUMMARY OF RESPONSIBILITIES

• Support the Company''s mission, vision and values in performance of daily activities.
• Develop and implement processes and procedures for troubleshooting, operating and maintaining production equipment, processes and plant facilities.
• Maintain updated drawing files and other engineering and maintenance reference information.
• Conduct troubleshooting, repair and maintenance activities to support maintenance and production.
• Support MRO activities such as spare part requisitioning, crib organization, associating parts and equipment, and establishing proper stock levels.
• Assist the Engineering and Maintenance leadership in coordinating engineering and maintenance projects.
• Responsible for programming the robots, understanding programming logic and robot controls and troubleshooting.
• Responsible for stabilizing processes by determining root cause of process issues and implementing corrective actions as needed.
• Support process improvement initiatives and activities throughout the plant.
• Support plant activities towards achieving customer awards and Quality registration (ex. TS 16949, ISO 14001, etc.)
• Participate in root cause analysis and team problem solving activities (ex. 8D reports, department meetings, etc.)
• Assist with plant activities to achieve quality, productivity and cost reduction goals.
• Responsible for adhering to all OSHA required safety procedures in performing daily work activities.
• Assure all safety devices are properly in place and utilized and verify individual usage of personal protective equipment (PPE) by the work team.
• Maintain high standards of housekeeping throughout the plant.
• Maintain a positive working relationship with all levels of the organization.
• Adherence to all company policies and procedures (ex. Quality Policy Manual, Colleague Handbook, Level II Procedures etc.) RELATIONSHIPS/CONTACTS Reports directly to the Engineering or Maintenance Departments. Interfaces on a frequent basis with Operations, Engineering, Maintenance, Materials and hourly colleagues. Interfaces on an as needed basis with Quality, HR, IT, Accounting, customers and suppliers. LEADERSHIP/SUPERVISORY RESPONSIBILITIES
• Provides model behavior to demonstrate corporate values. MINIMUM QUALIFICATIONS
• Associates Degree in Manufacturing Processes, Robotics, Engineering or related field or equivalent experience.
• Minimum of six (6) years manufacturing or related technical, hand on experience.
• Proficient in troubleshooting and correcting work flow problems.
• Ability to train and mentor others in root cause and problem solving techniques.
• Experience in applying lean manufacturing concepts.
• Computer literacy and good knowledge of Microsoft Office software.
• Ability to work well with others in a team environment.
• Excellent analytical, organizational, communication and interpersonal skills.
• Ability to prioritize responsibilities in a fast paced work environment.
• Ability to visualize and comprehend all aspects of a manufacturing equipment and tooling, understand the relationships of factors affecting a given situation, be attentive to detail, and continually seek to improve work processes.
• Knowledge of automated processes including mechanical, electrical, pneumatic, hydraulic and control systems and how they interact with each other.
• Working knowledge of: continuous improvement, project management, facility engineering, process engineering, product engineering, equipment technology/capabilities, plant capacity and general problem solving.
• Ability to read and write in English and perform mathematical calculations. PHYSICAL DEMANDS, WORK ENVIRONMENT AND OTHER REQUIREMENTS Duties include but are not limited to: stand, walk, twist, bend, lift, see, talk, and hear. May be required to travel. Frequently exposed to moving mechanical parts, vibration and hazardous materials. The above statements are intended to describe the general nature and level of work being performed by colleagues assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, qualifications, or working conditions.

Required Skills Required Experience

Performance is measured by the revenue produced in Kofax software sales, professional services, and other measurable performance such as: demonstrations, overall sales support, communications, team building, and technical leadership. Measurable performance also includes the individual’s willingness to:

• Seek and successfully completes special assignments that enable continued development of his/her technical and/or other job-related skills and abilities
• Regularly go out of his/her way to assist others in the team or department
• Demonstrate openness to feedback and constructive criticism
• Through openness and a flexible style of working with others, help to foster an environment of innovation and creativity
• Assist in maintaining a professional customer environment with positive customer satisfaction
• Make a concerted effort to stay abreast of technological advances and Kofax’s industry overall

All Kofax Sr. Sales Engineers regardless of title or level must possess the following skills and knowledge:

• Communications/Listening Skills

(Internal & external) – including but not limited to professional writing, problem escalation, and good analysis skills as outlined below.

• Analysis/Discovery (ROI) -

Ability to plan for and conduct an Interview with the prospect and/or customer to determine the true business requirements to help build a valid Return on Investment (ROI).

• Project Management

Critical path analysis to do risk assessment, problem decomposition and resource estimation. Not a concentrated focus on the tools available to manage projects but a working knowledge of the concepts and how they apply in sales situations i.e. knowledge of the theory, not the mechanics.

• Sales & Presentation Skills

Professional presentation skills and experience in team selling, solution selling methodologies, and an understanding of and ability to utilize the Kofax Sales Process

• Time Management

Ability to manage projects including preparation for presentations and demonstrations, training, scheduling, and reporting, and expense processing. This is critical to the success of the sales opportunities as the Sr. Sales Engineer will be required to manage multiple sales campaigns at any given time.

• INDUSTRY/GENERAL TECHNOLOGY KNOWLEDGE

A HIGH LEVEL UNDERSTANDING of basic networking and operating system concepts,  

Industry specific business pain points with active paper processing, storage, and retrieval, and an understanding of OCR, ICR and their use in business processing.

• Kofax Technology Knowledge

A HIGH LEVEL UNDERSTANDING of each of the suites that constitute the Kofax product line and the ability to fit the pieces together into the whole strategy - By stating the requirement for ‘a HIGH LEVEL UNDERSTANDING’, it is defined as the ability to:

• Position the Kofax Solution
• Understand the components that make each the solution and why
• Define target markets
• Explain the business value/value proposition
• Describe sample use cases
• Describe reference customers
• Position and differentiate each solution from the other Kofax technologies
• Identify and Qualify potential opportunities
• Understand the applicability of the technology i.e. where the solution is a good fit and where it is a bad fit
• Deliver high-level presentation and associated demonstrations
• Understanding of the underlying technology concepts.
• Differentiate new product from current product
• General Architecture – understanding of how all of the components fit together technically as well as how they integrate and work with external technologies. This includes an understanding of:
  • Foundation technologies including but not limited to OCR, ICR,  
  • Kofax Networking Constraints
  • Kofax Components and Services