Job Description

Salary: $21-$23 per hour (DOE)

Benefits: Full benefits package included

About Us: Sangha Pro is a leading architectural firm dedicated to delivering innovative and sustainable solutions to our clients. With a focus on excellence and integrity, we strive to exceed expectations in every project we undertake.

Job Description: We are seeking a meticulous and customer-oriented Data Entry Customer Service Agent to join our dynamic team at Sangha Pro. As a key member of our organization, you will play a crucial role in ensuring the smooth operation of our data management systems while providing exceptional customer service to our clients.

Responsibilities:

• Accurately input and maintain data related to architectural projects and client interactions into our database systems.
• Respond promptly and professionally to client inquiries via phone, email, and other communication channels.
• Provide friendly and knowledgeable assistance to clients regarding project status updates, billing inquiries, and general information about our services.
• Collaborate closely with our project management team to ensure accurate and timely data entry and documentation.
• Identify and report any data discrepancies or issues to the appropriate department for resolution.
• Uphold confidentiality and security standards when handling sensitive client information.

Qualifications

• Proven experience in data entry and customer service roles, preferably in a related industry.
• Excellent typing skills and attention to detail, with a high level of accuracy in data entry.
• Strong communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues.
• Proficiency in using computer software and database systems for data entry and retrieval.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to resolving issues.
• A positive attitude and a commitment to delivering exceptional customer service.

Additional Information

Benefits:

• Competitive hourly wage of $21-$23 per hour, commensurate with experience.
• Comprehensive benefits package, including health insurance, dental and vision coverage, retirement savings plans, and more.
• Opportunities for professional development and growth within our organization.
• A collaborative and supportive work environment where your contributions are valued and recognized.

Join the Sangha Pro team and be part of a company that is dedicated to excellence in architecture and customer service. Apply now to embark on an exciting career journey with us!