Join our fun and professional team to provide the BEST guest experience in town, connecting people with animals!
Do you have prior successful supervisory experience in the fast food or food service industry?
Does juggling multiple assignments, collaborating with other departments, and engaging a busy team in a fast paced environment during meal times energize you? Does saving the natural world make your day?
If you've answered YES to all of those questions: read further and apply today!
The schedule is an 8-hour shift between the hours of 9:00 AM and 6:00 PM , Wednesday through Sunday
Job Description: Kitchen Supervisor
Under general direction of Manager of Culinary Program, the Kitchen Supervisor facilitates a positive guest experience by providing fast quality service and enjoyable food to guests and employees of the Santa Barbara Zoo. Responsible for the preparation and replenishment of all items needed for the restaurant.
ESSENTIAL DUTIES include the following:
Oversees kitchen operations to insure food prepared and served to customers is of high quality and served quickly.
Supervises PT Cook, PT GES and PT Prep Technician
Receives written and oral instructions concerning types and quantity of food to be prepared.
Weighs and measures ingredients according to recipe or personal judgment, using various kitchen utensils and equipment.
Prepares hot food items when ordered according to recipes or personal judgment and experience.
Regulates temperature of oven, griddle, fryer, freezers and walk-in refrigerator.
Inspects food preparation and serving areas to ensure observance of safe, sanitary food-handling practices.
Cleans and maintains work areas, equipment, and utensils.
Works with many different types of food preparation equipment including, slicer, griddle, fryer, conventional oven and microwave.
Maintains a high standard of food preparation according to The Health Department Regulations.
Cleans and organizes the storeroom, freezers and walk-in refrigerators.
Maintains waste sheet for loss prevention.
Collaborates with Director of Food Services in ordering and marinating the correct stock pars.
Adheres to the Zoo’s policies and procedures as outlined in the Employee Policy Manual.
Applies and Exemplifies “green” (sustainable) practices whenever possible.
Attends monthly all-employee meetings.
Cross-trains within department to learn and fill other positions when required.
Other duties as required or assigned.
Greets every guest with a smile.
Thanks guests for supporting/visiting the Zoo.
Answers phone calls, voice mails, and e-mails promptly.
Insures the Zoo’s presentation standards for cleanliness and maintenance are met by keeping work areas clean, picking up trash, reporting unsafe or unsightly conditions.
Associates with guests to assist and share information.
Responds to all guest inquiries, complaints, and comments according to Zoo guest relations procedures.
Maintains a clean neat appearance and adheres to the Zoo’s uniform dress code.
Takes responsibility to stay informed about happenings at the Zoo, such as reading employee communications and attending meetings.
Reflects the qualities outlined in the Guest Relations Statement and the Employee Pledge.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and environmental characteristics described below are representative of the knowledge, skill, ability, and working and physical elements required of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
Minimum 18 years of age
Supervisory experience preferred
License, Certification, or Preferred Qualifications:
State Health Code Certification, Managers ServSafe Certification a plus, ServSafe Alcoho Certification, and ability to re-certify.
Cooking and catering experience preferred.
Valid driver’s license with good driving record is desirable
Knowledge, Skills and Ability:
Knowledge of health department food preparation regulations.
Ability to remember information such as words, numbers, pictures, and procedures.
Ability to read and understand information and ideas presented in writing.
Ability to see details at close range (within a few feet of the observer).
Ability to add, subtract, multiply, or divide quickly and correctly.
Ability to use effectively Point of Sales System, and computer programs used for scheduling and emailing.
Effective oral and written communication skills.
Ability to develop productive and friendly relationships at work.
Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, and our guest.
Knowledge of health department food preparation regulations.
Leads by example and enforces a culture of exercising safe work habits throughout the department.
Physical Demands & Work Environment:
Requires the ability to access all areas of the facility.
Requires the ability to negotiate the zoo work environment including behind-the-scenes, lawns, gravel, and hilltop.
Must be able to lift cases in excess of 50 pounds waist high.
Must be able to stand/walk during entire shift.
Ability to perform physical activities that require considerable use of arms and legs and moving the whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Ability to exert a negligible amount of force frequently or constantly push, pull or otherwise move objects.
Ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Exposure to sharp objects and hot surfaces.
Involves working out-of-doors in all weather conditions.
Supportive and open employment culture.
Microwave and conventional ovens
Standard kitchen utensils and equipment
This job description is representative of the expectations of the position described. Additional duties, reporting relationships, and/or position criteria may be assigned as deemed necessary by the Chief Executive Officer or authorized representative. No changes to this job description shall be made without written permission by the Chief Executive Officer or authorized representative.
The Zoo reserves the right to revise this job description at any time. The job description does not constitute a contract for employment, and does not guarantee employment for any specified period of time. The job description does not in any way alter the at-will employment relationship.