Accounts Receivable / Accounts Payable Specialist
WHO WE ARE
Sapper is a B2B lead generation company based in St. Louis. What we do is simple: we get our clients sales meetings. By identifying our clients' ideal audience and writing unique email campaigns, we capture people's attention and compel them to respond.
What is it like to work at Sapper? Well, we've grown from 5 to 100 employees in about 4 years while becoming one of the fastest growing companies in the country (Inc. 500 list). Thrilling is probably a good word for it.
When it comes to developing yourself, supporting your team, and expanding the vision, we're unrelenting. We move fast and break things. Change comes from everywhere within our organization because the “from-the-top-down” structure has never been our thing.
We have fun while going above and beyond to push ourselves and our clients, giving and taking constant feedback, and appreciating the opportunity to grow and develop rapidly. Remote workdays, ping-pong, company snacks, outings, and food trucks also make up a huge part of our culture. We're a close team from all different backgrounds who enjoy a good challenge, a flexible work environment, and seeing the direct impact of what we can do.
POSITION SUMMARY
The AR/AP Specialist is responsible for working with the accounting department on customer invoice collections and managing the accounts payable cycle. They will ensure clients with past due invoices are contacted in a timely manner and will focus on resolving customer billing problems and reducing accounts receivable delinquency. In this role, you will coordinate cross-functionally with the Sales and Client Success teams to ensure all client inquiries related to billing and collections are updated to the client's account accordingly. This person will also take the lead on entering accounts payable bills and tracking the receipt of these bills and timeliness of payments. They will ensure a payment calendar is created for the Controller to issue payments to the correct vendors.
It is important to this role that you're a problem-solver who consistently practices attention to detail, have great communication with a positive mindset, a self-starter and team player who thrives in a startup environment and brings in best business practices to improve accounts receivable operations and workflows.
ESSENTIAL JOB FUNCTIONS
Prepare and build billing profiles, invoices, and transactions for clients
Contact current clients about overdue invoices for their account.
Facilitate payment of invoices due by sending bill reminders and contacting clients
Manage accounts receivables, including accurate cash application and monitoring of collections.
Collaborate with customers and our Team Directors to address non-payment and other collections issues.
Set a monthly collection goal and create ongoing reporting and performance improvement goals.
Review the aging account and send out the suspension notice or the termination letter in a timely manner.
Coordinate with other departments in order to establish the client's billing cycle and details about their campaign
Enter billing details in to various reporting spreadsheets for high level reports and analysis
Manage internal tasking (Hubspot) to ensure timely resolution to client inquiries related to billing and collections. Verify the billing updates are reflected on both Quickbooks and SaasOptics.
Provide feedback and solution to improve the billing process and revenue growth.
Enter vendor bills and manage vendor profiles
Track vendor contracts and verify all vendor bills have been received and entered
Work with Controller to create bill payment timeline and assist with execution of payment
Sustain regular, predictable, and punctual attendance
Timely, efficient and thorough completion of designated tasks as assigned by Controller
Remain open to criticism
Other duties as assigned
MINIMUM SKILL REQUIREMENTS:
REQUIRED EDUCATION AND EXPERIENCE
MINIMUM EDUCATION:
Physical, Mental, and Environmental Demands