Job Description

Take the lead and close the deal at the center of where it all happens – With our customers! You’ll be the face and voice of AT&T. Each day will offer a fresh opportunity to meet sales goals while introducing customers to our award-winning wireless and TV service. We’ll rely on your sales expertise, product knowledge, and best-in-class customer service to sell state-of-the-art technology and meet customers’ needs.

RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

WE OFFER:

• Bonuses, incentives, and competitive compensation
• Opportunities to grow within
• Hands-on training
• A diverse and family-like atmosphere

Company Description

Sapphire Marketing Inc is a leading marketing and sales company within the New Haven area. Each member of our company's ultimate goal is to manage the account they are working alongside. Therefore, we provide our clientele with the very best personnel. Each of our team members is highly motivated to deliver a personal representation explicitly catered to meet the needs of that account. We aim to provide our prestigious clientele with the best marketing, sales, promotions, and advertising for their brands.