Scale Field Service Technician

ROOT NEAL & COMPANY INC

Scale Field Service Technician

Buffalo, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Company car

    Competitive salary

    Dental insurance

    Employee discounts

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Parental leave

    Training & development

    Vision insurance

    Wellness resources

    We are seeking a skilled, motivated, and adaptable Scale Field Service Technician to join our growing team. This role is responsible for installing, calibrating, maintaining, and repairing industrial and commercial weighing equipment at customer sites and in our service facility.

    Qualifications

    Willing to learn

    Excellent customer service skills

    Excellent problem-solving skills with exceptional attention to detail

    Strong mechanical and electrical troubleshooting skills

    This position requires a high school diploma or equivalent

    Knowledge of machines and tools, electronic equipment, related hardware and software, including their uses, repair, and maintenance

    Basic electronic and mechanical knowledge, including working knowledge of a digital multimeter

    CDL CLASS B and NYS Weights & Measures certification a plus

    Responsibilities

    Provide installation, calibration, and field service repair on weighing equipment using testing devices, gauges, and other tools and equipment

    Check work orders and related manuals, blueprints, and schematic diagrams to determine tools, equipment, and parts needed for installation or repair assignment

    Complete job hazard analysis, ensuring safety protocols and PPE are in place before starting any task

    Test electrical components and replace faulty components

    Properly maintain all equipment, tools, and facilities for safe operation

    Accurate and timely completion of all reporting

    Advise management regarding customer satisfaction, product performance, or suggestions for product/service improvements

    Follow all Federal, State, and local regulations, and Company Safety policies

    Represent Scales, Sales & Service professionally and ethically at all times

    Keep up with technology changes to products as introduced