Scale House Operator: Day-to-Day Duties and Responsibilities

The Scale House Operator is a critical front-line role responsible for the efficient and accurate management of all inbound and outbound quarry traffic and administrative tasks within the scale house facility.

Core Responsibilities:

• Truck Scaling and Ticketing:
  • Operate the quarry ticketing system Fast Weigh software to accurately weigh, record, and process all trucks entering and exiting the quarry.
  • Ensure strict attention to detail in recording weights, materials, and customer information.
• Cash Handling and Clerical Tasks:
  • Collect payments, issue receipts, and perform other basic clerical and administrative duties.
  • Manage cash handling procedures and balance daily transactions as required.
• Site Operations and Safety Monitoring:
  • Monitor trucks and drivers to ensure strict adherence to all quarry rules and safety protocols.
  • Perform light maintenance and cleaning of the scale house site and surrounding area to maintain a safe and tidy work environment.

Required Skills and Qualifications:

• Computer Proficiency: Strong working knowledge of Microsoft Office applications (Excel, Word, Outlook), general office phone systems, and the ability to quickly learn proprietary online software (e.g., FastWeigh).
• Communication Skills: Strong verbal and written communication skills to effectively interact with drivers, customers, and management.
• Customer Service: Provide friendly, professional, and efficient customer service to all visitors and drivers.

Work Environment and Requirements:

• Work Ethic: Must be punctual, reliable, and possess a strong, diligent work ethic.
• Multitasking: Ability to multitask effectively and maintain accuracy while working under pressure in a fast-paced environment.
• Logistics: Must have reliable transportation to and from the job site.
• Availability: Must be available to work occasional weekends as needed by operational demands.