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Scale & Operations Coordinator

C&D Scrap Metal Recyclers

Scale & Operations Coordinator

Houston, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Company Paid Life Insurance

    Hospital Indemnity Insurance

    Accident Insurance

    Critical Illness Insurance

    Long Term Disability Insurance

    Short Term Disability Insurance

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Scale & Operations Coordinator

    C&D Scrap Metal Recyclers – Houston, TX Employment Type: Full-Time | Pay: $17–$20/hour | Location: Houston, TX (occasional travel to satellite locations)

    Make This a Career

    C&D Scrap Metal Recyclers, Houston’s fastest-growing scrap yard, is looking for motivated individuals to join our front-of-house Scale Team. You'll be cross-trained in several functions including weighing materials, customer service, inventory coordination, and reporting. We value team members as family, promote from within, and provide long-term growth opportunities. If you’re dependable, detail-oriented, and thrive in a fast-paced, outdoor environment—we need you!

    Job Summary

    As a Scale & Operations Coordinator, you’ll serve as a key point of contact for customers entering and exiting the yard. You’ll weigh inbound and outbound materials, maintain accurate records, facilitate material grading and upgrades, handle cash transactions, and assist with reporting. You’ll also work closely with multiple departments and play an essential role in ensuring operational efficiency, excellent customer experience, and regulatory compliance.

    Key Responsibilities

    Deliver exceptional customer service by greeting customers, answering questions, and assisting throughout the transaction process.

    Accurately weigh and record inbound/outbound loads using computer software and scale systems.

    Input and manage customer data to ensure compliance with state and DPS regulations.

    Coordinate with the non-ferrous warehouse on grading, pricing, and inventory upgrades/downgrades.

    Support cash office duties, including handling transactions, reconciling drawers, and generating reports.

    Collaborate with operations, shipping, and buying staff to confirm pricing and load details.

    Assist in traffic management and guide customers safely through the yard.

    De-escalate customer issues with professionalism and communicate effectively across departments.

    Maintain a clean, organized, and safe work area including the scale house, warehouse access points, and cash office.

    Identify and report operational improvements and support process efficiency.

    Working Conditions

    Must be able to work outdoors in all weather conditions, including heat, rain, and cold.

    Must be comfortable standing and walking for extended periods in an active industrial environment.

    Requires physical stamina, safety awareness, and a team-oriented mindset.

    Qualifications

    Minimum of 2 years of experience in customer service, cashiering, or industrial environments preferred.

    Strong communication and problem-solving skills.

    Detail-oriented with the ability to manage high-volume tasks accurately.

    Proficient in Microsoft Office and able to learn industry-specific software (e.g., GreenSpark).

    Previous experience with scale systems, material grading, or non-ferrous recycling is a plus.

    Comfortable working both independently and as part of a cross-functional team.

    BILINGUAL is a + (ENGLISH/SPANISH)

    Schedule & Travel

    Full-time, on-site role based in Houston, TX.

    Occasional travel to satellite locations may be required.

    Required to work every other Saturday, with potential to cover additional Saturdays as needed.

    Why Join C&D Scrap Metal? C&D Scrap Metal is a rapidly growing company in the Houston market. We are committed to promoting from within and providing opportunities for career growth. If you’re looking to join a team that values hard work, integrity, and teamwork—and you’re passionate about helping build a strong, customer-focused brand—we want to hear from you