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Head of Client Solutions

Scalero

Head of Client Solutions

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Scalero is looking to hire the fifth member of the team! If you're interested in joining a startup at the ground level and playing a crucial role in its future growth, this could be a great fit.

    Founded in August 2019, Scalero is building a web application to help companies manage their email marketing workflow. We have been operating as a consultancy to help fund the business, and now we will be adding a SaaS product. The Head of Client Solutions will have to balance managing consulting work while selling and onboarding customers to Scalero.

    RESPONSIBILITIES

    • Pitch and sell Scalero and Scalero app to potential customers
    • Onboard new customers into the app
    • Oversee services clients and convert them into application customers
    • Be available on-demand for client needs
    • Create automated campaigns for clients and build email marketing calendars for clients
    • Provide weekly and monthly reports on potential and onboarded customers
    • Give feedback and specifications to help develop the application
    • As company grows, build out and manage the client solutions team

    QUALIFICATIONS

    • 3+ years experience in email marketing and/or CRM
    • Solid handle on HTML/CSS
    • Flexibility to work in different platforms (ESPs/CRMs/CDPs)
    • Excitement about building a company from the ground up
    • Excellent communication and language skills, as well as analytical skills
    • Bachelor's degree
    • Customer success experience a plus but not a requirement
    • Sales experience a plus but not a requirement

    WHY SCALERO

    • We are a pre-seed startup; this is going to be a fun journey!
    • You will have a large impact on building the product.
    • We are a profitable company with consistent revenue already.
    • We're building a global network of contractors and clients -- this is an opportunity to work with people from all over the world.