Scheduler & Dispatch Specialist

ASF Clean Team

Scheduler & Dispatch Specialist

Oakland, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Health insurance

    Home office stipend

    Opportunity for advancement

    Training & development

    Scheduler & Dispatch Specialist

    Company: ASF Clean Team Location: Remote / Hybrid – California Residents Only Bay Area familiarity required On-Site Requirement: Twice per month Office Location: Oakland, CA Employment Type: Seasonal & Full-Time, At-Will, Non-Exempt (Hourly)

    About ASF Clean Team

    ASF Clean Team is a woman-owned, California-based exterior maintenance company providing professional window cleaning, gutter services, pressure washing, and related services to residential and commercial clients throughout the San Francisco Bay Area. We operate with a strong focus on safety, operational excellence, and full compliance with California labor laws.

    Why Work With Us • Established & Trusted Company serving residential, commercial, and government clients • Structured Operations & Clear Expectations • Supportive Leadership & Team Culture • Opportunities for Growth & Advancement • Compliance-Focused Workplace (labor, safety, and payroll standards)

    Position Overview

    ASF Clean Team is seeking an experienced Scheduler & Dispatch Specialist to manage daily and weekly field schedules for our operations teams. This role is primarily remote, with required in-person attendance twice per month for training, operational alignment, and collaboration.

    The Scheduler plays a critical role in job routing, technician coordination, customer communication, and ensuring efficient, compliant daily operations across the Bay Area.

    Key Responsibilities • Build, manage, and adjust daily and weekly schedules for field technicians • Dispatch crews and make real-time schedule changes as needed • Optimize routing using Bay Area geography, traffic, and job density • Communicate confirmations, delays, reschedules, and updates to customers • Track job status, completions, go-backs, and follow-ups • Provide crews with job details, notes, safety instructions, and access requirements • Coordinate with Operations Management to reduce overtime and improve efficiency • Ensure scheduling practices align with California meal/rest break and overtime laws • Maintain accurate documentation in scheduling and CRM systems

    Required Qualifications • Minimum 5 years of experience in scheduling, dispatching, or service coordination • Strong working knowledge of San Francisco Bay Area geography and routes • Experience using scheduling or CRM systems (Jobber, Housecall Pro, ServiceTitan, or similar) • Excellent verbal and written communication skills • Highly organized, detail-oriented, and able to work independently • Comfortable managing multiple priorities in a fast-paced environment

    Preferred Qualifications • Experience in home services or field service industries (window cleaning, pressure washing, exterior maintenance) • Prior experience working in a remote or hybrid role

    Work Expectations & Compliance • At-Will Employment: Employment may be terminated at any time by either party, with or without cause, consistent with California law • Non-Exempt Position: Eligible for overtime in accordance with California law • Safety-First Mindset: Adherence to company and regulatory safety policies • Professionalism & Reliability: Punctuality, responsiveness, and accountability are required • Monitoring Disclosure: Company-issued or approved systems may include monitoring software for work-related compliance, consistent with California law

    Schedule • Monday–Friday • Occasional weekends based on workload • Full-time hours with overtime as required • Schedule adjustments may be necessary to meet operational or public works requirements

    Compensation & Benefits • Hourly Rate: $22–$26+ per hour (DOE) • Overtime paid per California law • 401(k) Retirement Plan (via ADP) • Medical Insurance (50% employer-paid) • Paid Sick Leave: 48 hours per year 2026 • Paid safety and professional training • Remote Work Stipend: Internet and computer stipend provided • On-site training required for hybrid role • Career advancement opportunities

    Remote / Hybrid Equipment Requirements • Reliable high-speed internet • Personal computer capable of supporting scheduling and CRM software • Dual monitors recommended • ASF Clean Team does not provide home-office equipment • All necessary equipment will be provided when working on-site

    Professional References

    Applicants must provide at least two professional references from prior supervisors or managers. References will be verified as part of the hiring process.

    How to Apply

    Email the following to jobs@asfcleanteam.com: • Resume • Two professional references

    Incomplete applications may experience processing delays.

    Flexible work from home options available.