Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Training & development
Scheduler – The Behind-the-Scenes Hero of Care
Full-Time | Monday–Friday Day Shift Location: Greater Springfield Office
Why This Role Matters
Every great caregiver visit starts with a solid schedule. As our Scheduler, you’ll balance calendars, coordinate coverage, and handle last-minute changes—ensuring clients receive uninterrupted care and caregivers enjoy predictable, balanced shifts. In short, you keep the heart of our agency beating.
Your Day-to-Day Impact as a Scheduler
Develop and manage daily and weekly caregiver schedules
Match caregivers to clients based on skills, availability, and care needs
Serve as the main point of contact for caregivers, clients, and case managers
Track attendance, manage call-outs, and ensure full shift coverage
Enter and update referrals accurately in the EMR system
Communicate schedule changes promptly and clearly
Coordinate with the Nursing Supervisor on oversight and field visits
Support payroll through accurate scheduling records
Assist HR with staffing-related administrative tasks
Participate in the after-hours on-call rotation
Support client retention and outreach efforts as needed
What You Bring as a Scheduler
Prior experience as a scheduler, staffing coordinator, or dispatcher (healthcare preferred)
Strong computer skills with scheduling platforms and Microsoft Office
Sharp attention to detail and strong multitasking ability
Calm, empathetic communication style—even under pressure
Excellent organizational and customer service skills
A proactive, team-focused attitude
College degree preferred
What We Offer
Competitive pay
401(k) with company match
Health, dental, vision, and life insurance
Paid time off and sick time
Opportunities for advancement
Ready to Orchestrate Exceptional Care as a Scheduler?
If you're ready to grow your career, work with a compassionate team, and make a lasting difference in the lives of others—apply today to join Excel Nursing Services as our Scheduler.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.