Scheduler

Excel Nursing Services

Scheduler

Springfield, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Parental leave

    Vision insurance

    Now Hiring: Full-Time Home Care Scheduler Location: Greater Springfield Office

    Join Our Mission-Driven Team at Excel Home Care Services!

    Are you highly organized, detail-oriented, and motivated by meaningful work?

    At Excel Home Care Services, we’ve been providing compassionate, in-home care since 2002—and we’re growing. We’re currently seeking a Full-Time Scheduler to join our Greater Springfield team.

    In this key administrative role, you’ll coordinate caregiver schedules, ensure smooth care delivery, and support the communication that keeps our clients safe, comfortable, and cared for at home.

    What We Offer:

    Competitive Pay

    Health, Dental & Vision Insurance

    Paid Time Off (PTO) & Sick Time

    401(k) Retirement Plan

    Disability & Life Insurance

    Opportunities for Growth & Advancement

    Supportive, Team-Oriented Culture

    Scheduler Responsibilities Include:

    Develop and manage daily/weekly caregiver schedules

    Match caregivers to clients based on availability, skills, and needs

    Act as the main point of contact for caregivers, clients, and case managers

    Track attendance, manage call-outs, and ensure shift coverage

    Enter and update referrals in the EMR system accurately

    Communicate schedule changes clearly and promptly

    Coordinate with the Nursing Supervisor for oversight and field visits

    Support payroll with accurate scheduling records

    Assist HR with administrative tasks related to staffing

    Participate in the after-hours on-call rotation

    Assist with client retention, outreach, and additional duties as needed

    What We’re Looking For:

    Previous experience in scheduling or coordination (Healthcare preferred)

    Strong computer skills (EMR knowledge a plus)

    Excellent communication and problem-solving skills

    Ability to prioritize and multitask in a fast-paced environment

    Customer-service mindset with a proactive, team-first attitude

    Benefits:

    401(k) matching

    AD&D insurance

    Dental insurance

    Health insurance

    Life insurance

    Opportunities for advancement

    Paid sick time

    Paid time off

    Vision insurance

    Ready to Apply as a Scheduler?

    If you're ready to grow your career, work with a compassionate team, and make a difference in the lives of others—apply today to become a Scheduler at Excel Nursing Services.

    This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.