PREVIOUS SCHEDULING / WELL SKY EXPERIENCE A PLUS******

Job Summary

The Scheduler is responsible for assisting the Director in the application, screening, and interview process to increase agency caregiver roster. The Scheduler will assist in the on-boarding process for new employees and will assist the Director with other day to day tasks as assigned. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.

Responsibilities

Coordinate internal and external staffing needs

Assign caregivers to the appropriate clients

Use cloud-based scheduling software

Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage

Communicate with caregivers regarding any updates or changes to their schedule

Communicate with managers and clients to inform them of any schedule or staffing changes

Assist in the hiring, training, and management of new staff

Qualifications

High school diploma or GED

Previous experience as a Home Care Scheduler or in a similar position is preferred

Highly organized with attention to detail

Comfortable with Microsoft Office and other computer programs

Ability to multitask and prioritize projects

Excellent customer service and interpersonal skills