Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Position Summary

Roadrunner Home Healthcare is seeking a highly organized and detail-oriented Scheduler to join our team. The Scheduler is responsible for coordinating employee schedules to ensure appropriate coverage for patient care needs, as well as conducting initial care consultations with prospective patients and families. This position plays a key role in ensuring smooth operations, timely service delivery, and exceptional customer service.

Essential Duties and Responsibilities

Develop, maintain, and adjust schedules for caregivers and clinical staff.

Monitor employee availability and ensure coverage for all patient care assignments.

Communicate schedule updates, changes, and confirmations to staff and patients in a timely manner.

Conduct care consultations with prospective patients and families to assess needs, provide service information, and facilitate the intake process.

Collaborate with administrative and clinical staff to ensure appropriate caregiver-patient matching.

Maintain accurate documentation of scheduling, patient intake, and staff assignments in accordance with company policies.

Serve as a point of contact for patients, families, and employees regarding scheduling matters.

Assist with onboarding of new patients, including gathering intake information and coordinating initial care visits.

Support compliance with state, federal, and Medicare/Medicaid requirements.

Perform additional administrative duties as assigned by leadership.

Qualifications

Previous experience in scheduling, staffing coordination, or healthcare administration preferred.

Strong organizational and time management skills with the ability to manage competing priorities.

Excellent verbal and written communication skills.

Ability to remain professional, compassionate, and solution-focused in a fast-paced environment.

Proficiency in scheduling systems, electronic health records (EHR), and Microsoft Office Suite.

Knowledge of home healthcare industry standards and practices a plus.

Work Environment

Office-based position with regular interaction with patients, families, and employees.

May require occasional flexibility in hours to meet operational needs.

Why Join Roadrunner Home Healthcare?

At Roadrunner Home Healthcare, we are committed to providing compassionate, high-quality care to the communities we serve. Our team values professionalism, respect, and teamwork, and we are dedicated to supporting both our patients and our employees.