Scheduling Coordinator Specialist

New London County Home Care Company

Scheduling Coordinator Specialist

Norwich, CT
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Flexible schedule

    Free food & snacks

    Opportunity for advancement

    Paid time off

    Benefits/Perks

    Flexible Scheduling

    Competitive Compensation + 401k Match

    Career Advancement Opportunities

    Hybrid Work Model (1–2 Days Remote Per Week)

    Now Hiring: Scheduling Coordinator – Help Drive Excellence in Home Care A well-established home care organization in Southeastern Connecticut is seeking a dedicated Scheduling Coordinator to support our operations and ensure clients receive consistent, high-quality care.

    About the Role The Scheduling Coordinator plays a vital role in managing a dynamic, high-volume scheduling process. This position works closely with our team to ensure optimal caregiver-client matches and provides operational support to maintain schedule accuracy, compliance, and communication.

    Who We're Looking For The ideal candidate is organized, detail-oriented, and thrives in a structured environment. You’re collaborative, responsive, and committed to helping others succeed. You value consistency, follow established procedures, and approach your work with a professional and positive attitude. If you enjoy autonomy, clear expectations, and opportunities to grow your career in a mission-driven setting, this role is for you.

    Key Responsibilities

    Coordinate and manage high-volume caregiver schedules, ensuring clear and accurate communication with clients and staff.

    Partner with care managers to align caregiver assignments with client needs.

    Maintain accurate schedules and documentation to support seamless billing and payroll.

    Serve as a primary point of contact for caregivers, clients, and clinical team members.

    Monitor and document team availability, manage coverage needs, and maintain compliance records.

    Support HR documentation collection and caregiver training tracking.

    Recognize and celebrate caregiver performance.

    Participate in on-call scheduling rotation (weekends and evenings).

    Qualifications

    Experience: Minimum 3 years in a fast-paced office setting, including 3 years of managing schedules for high-volume office using an electronic system, and 2 years handling front-line communications. Clinical scheduling experience is preferred, but we welcome creative and out-of-the-box thinkers with a passion for efficient scheduling!

    Skills: Strong attention to detail, adaptability, HIPAA compliance, excellent communication skills, professionalism, and a collaborative mindset.

    Tech Proficiency: Experience with scheduling platforms, Google Workspace, and Microsoft Office Suite. We are seeking an individual who is highly tech-savvy and comfortable navigating various digital tools

    Apply Today We’re proud to maintain a supportive work environment with a strong reputation among caregivers, healthcare professionals, and the community. Join us and make a meaningful impact every day.

    Flexible work from home options available.