Scheduling & Customer Coordination Specialist
$18–$22/hour + Benefits | Full-Time | On-Site

Kennedy Painting, the largest residential painting company in St. Louis, is hiring a Scheduling & Customer Coordination Specialist to join our administrative team.

Since 1998, we've built a reputation as a trusted, locally owned, family-run business known for exceptional craftsmanship, professionalism, and outstanding customer service. We're proud to have been recognized as a Top Workplace for four consecutive years, and we continue to grow and expand year after year.

We're looking for someone highly organized, customer-focused, and who thrives in a fast-paced, ever-changing environment. This role is a hybrid position combining scheduling coordination and administrative assistant responsibilities, offering variety in your day-to-day work and the opportunity to grow your skillset across multiple areas of the business. This is a great opportunity for someone seeking a long-term career with a stable, growing company.

The ideal candidate is:

• Confident and professional on the phone
• Naturally organized and detail-driven
• Positive, dependable, and team-oriented
• Coachable and open to learning new systems
• A self-starter who takes ownership and follows through

What This Role Requires

This role is a great fit for someone who likes staying busy, juggling multiple priorities, and being a central point of communication throughout the day. Things move quickly here, and schedules can change, so being flexible and able to adjust on the fly is important.

You'll be balancing customer communication, scheduling, and administrative tasks at the same time, so staying organized, paying attention to details, and following through are key to being successful in this role.

Benefits

• Paid Time Off, Sick Pay, and Paid Holidays
• Health package available (medical, dental, vision, life)
• Most benefits begin after 90 days of employment
• Stable, full-time schedule (no weekends or overtime required), hours 8:30 am to 5 pm
• Opportunities for career growth and advancement within the company
• Work in a supportive, team-oriented environment
• Bonus structure based on performance

Responsibilities

• Schedule and coordinate new residential and commercial painting projects
• Serve as a primary point of contact for customer communication
• Handle inbound calls and schedule appointments for estimators
• Coordinate schedules between customers, estimators, and internal teams
• Assist with invoicing, accounts receivable, and QuickBooks (training provided)
• Maintain accurate job and customer records in company systems

Qualifications

• 3+ years of experience in customer service, scheduling, or administrative support
• Strong organizational and time management skills
• Comfortable handling high call volume and customer interactions
• Proficient with Microsoft Office, Google Suite, and Excel
• Ability to multitask and stay organized in a fast-paced environment
• Willingness to learn QuickBooks and basic accounting tasks

Apply Today

If you're organized, dependable, and ready to grow with a company that values your contribution, we'd love to hear from you. Apply today to join the Kennedy Painting team!