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Help Desk I

Schoening Technology Group

Help Desk I

Dayton, OH
Paid
  • Responsibilities

    Job Description

    Pay Rate: $17.00 • Basic Technical knowledge of Microsoft Windows – able to trouble shoot application installs, windows machine system configurations (standard cpu and laptop) • Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity) • Basic Hardware and software application trouble shooting skills Looking for candidates with strong empathy skills/retail background preferred Normal Hours of Operation • 8:00 AM – Midnight (M-F) • 9:00 AM – 10 PM (SAT) • 10:00 AM – 10 PM (SAT) *Rotating weekend (Saturday and Sunday) – 40 hour work week, meaning if you work a weekend you get time off during the week. Weeks are structured Sunday – Saturday. Monday – Friday we are open 8AM to Midnight. Saturday we are open 9AM – 10PM. Sunday we are open 10AM – 10PM. During your tenure, you may be assigned a shift within any of these hours of operation. But most commonly – your start time would be between 10AM and 11AM (this is not guaranteed). You will also work 1 weekend day (either Saturday or Sunday) each week with a day off during the week. Training Schedule (approx. 2 weeks of training) 8:30am-5pmStart Time:12:00 AM

    Hours:8:00am to 5:00pmLocation:CINCINNATI SERVICE CENTER 4000 LUXOTTICA PL MASON OH 45040

    .*** Normal Hours of Operation • 8:00 AM – Midnight (M-F) • 9:00 AM – 10 PM (SAT) • 10:00 AM – 10 PM (SAT) *Rotating weekend (Saturday and Sunday) – 40 hour work week, meaning if you work a weekend you get time off during the week. Weeks are structured Sunday – Saturday. Monday – Friday we are open 8AM to Midnight. Saturday we are open 9AM – 10PM. Sunday we are open 10AM – 10PM. During your tenure, you may be assigned a shift within any of these hours of operation. But most commonly – your start time would be between 10AM and 11AM (this is not guaranteed). You will also work 1 weekend day (either Saturday or Sunday) each week with a day off during the week. Training Schedule (approx. 2 weeks of training) 8:30am-5pm Pay Rate: $17.00 Start Date:9/13/21 Duration: 4 mos (able to convert after 90 days without a fee) Work Location: Remote must be local to Mason, OH **Resumes AND pre-screen required. System Test Results required before offer is accepted Do not submit candidates that have interviewed or worked in the NACC. *******Must meet Technical Requirements: Here’s a list of requirements that will give everyone the best chance for success when recruiting, training and retaining remote associates. • The workspace should be free of outside distractions • Cables should be routed away from any walkway to avoid slip and fall hazard • Minimum internet speeds are 10 Megs download and 1 Meg upload (Instructions for Speed Test attached) • Connectivity to the local network is required to be via ethernet cord plugged directly into the internet router. Connection cannot be wireless • The workstation should be near a wired internet connect (only 6 feet ethernet cord will be provided) • Must have a smart phone: Our remote connectivity security requires multi-factor authentication. The authentication requires the use of a smart phone app. • Only Luxottica provided hardware should be connected to the computer • Must be willing /able to come pick up equipment from the CSC and capable of setting it up at home. Equipment includes: cpu, monitor, mouse, keyboard, headset, power cord, monitor adaptor cord, 6 ft ethernet cord. *********************** **** Must be able to pick up equipment from Mason, OH - CSC * Able to work remotely with limited distractions and has an understanding of accountability and

    Company Description

    Schoening Technology Group is an organization of proven success among IT professionals and our clients whom we provide efficient and cost effective programs and solutions. We understand that our clients need qualified and reliable professionals, that is why our recruiting team assumes a thorough understanding our client's needs and requirements. We engage numerous resources in the community, industry and beyond to get the best resources for our clients