POSITION OVERVIEW
Supporting a Private Foundation and reporting to the Deputy Director, the Scholarship Program Manager will manage all scholarship awards made in partnership with a third-party scholarship provider and all accompanying activities administered directly by the Program. These activities include scholar support, the mentoring program, mentor recruitment, scholar workshops, and other scholar support throughout students’ journey to ensure college and career success.
This is a full-time, in-office position based in the Back Bay area of Boston, MA. Some local travel may be required.
RESPONSIBILITIES
Program Management
Build and maintain high-quality relationships with all program stakeholders, including scholars, external partners, scholars, mentors, advisors, and others.
Provide timely responses to inquiries from scholars, mentors, and other partners on behalf of the program
Identify and build relationships with community leaders and prospective partners who can advance and execute program goals and objectives
Represent the program in the community
Program Operations
In consultation stakeholders, work to continually enhance program policies and procedures to ensure high-quality implementation of the program
Manage all aspects of the scholar enrollment process each year, including annual selection of new scholars, annual renewal process for returning scholars, and annual enrollment and onboarding of all scholars
Ensure ongoing scholar support and engagement through regular check-ins with scholars and their mentors, connecting scholars to appropriate resources whenever needed, and responding to immediate needs and questions
Oversee and regularly recruit new mentors to ensure robust pipeline of new mentors that are ready and willing to address scholar needs and interests
Develop and administer active calendar of enrichment workshops and events that bring meaningful content to program participants and foster the development of strong relationships and sense of community
Continually evaluate the quality, breadth, and depth of programming and participant experience through regular gathering of feedback through surveys, focus groups, individual interviews, etc.
Work with staff and board to conceptualize, design, and execute new program offerings and special initiatives that strengthen the program for scholars and mentors
Other
QUALIFICATIONS
At least 5-7 years of experience in education and/or youth development required. Experience with mentoring a plus.
A clear, proactive, communicator who is comfortable working in a small team and is willing to ask questions, proactively share updates, and collaborate.
Ethical, impeccable integrity, judgment, and discretion along with a professional demeanor and interpersonal style that elicits trust.
A self-starter who anticipates and actively seeks opportunities to problem solve.
Strong organizational and time management skills and ability to multi-task.
Excellent written and oral communication skills, with strong attention to detail.
Adaptable, with a commitment to learning and growth.
Strong desire to work within a collaborative and interdependent staff team
COMPENSATION AND BENEFITS: Benefits include paid vacation, sick, and personal days as well as paid holidays, health insurance, and retirement plan with an employer contribution.