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Customer Service Advisor – 4-day Work Week!

Scholfield Honda

Customer Service Advisor – 4-day Work Week!

Wichita, KS
Full Time
Paid
  • Responsibilities

    Job Description

    If you’re looking for more time off - and a better work-life balance - talk to us about our 4-day work week. That means you’ll be off 5 days in-a-row, 17 times a year! Experience is a plus, but we will train the right candidates with great attitudes who love working with our loyal customers. Salary range = $35K to $99K

    Scholfield Honda is looking for Service Advisors to greet service customers, document maintenance and repair issues, schedule service appointments, estimate repair and maintenance costs, verify insurance, conduct inspections, and test-drive cars. Our service advisors develop great relationships with our loyal customers and deliver excellent service by determining vehicle issues and problems, communicating repair timelines, and working with technicians to address customer concerns.

    Scholfield Honda is Wichita's exclusive Honda dealer with the largest selection of new and pre-owned Hondas in Kansas, with two locations in Wichita. Our dealership has been Scholfield family-owned and operated since 1971. Scholfield Honda has been a Wichita Business Journal's (WBJ) Best Places to Work Award nominee 12 years in a row and has won their company category three years in a row. Come join an amazing team!

    JOB DUTIES

    ● Consulting with mechanics regarding vehicle repairs and maintenance

    ● Answering questions about service outcomes, scheduling appointments, vehicle drop-off, and vehicle pick-up

    ● Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus repairs

    ● Calling customers to advise them about service changes or car pick-up times

    ● Maintaining positive customer relationships to ensure repeat business

    ● Ensuring all details on services rendered and costs are related to customers and processing their payments

    ● Interacting with service technicians about parts ordering and ensuring parts are available when needed

    JOB REQUIREMENTS

    ● High School Diploma or GED preferred

    ● Completion of drug and background screening

    ● Valid driver’s license and a good driving record

    BENEFITS

    ● 4-Day Work Week = 5 days off in-a-row, 17 times per year

    ● Health insurance + dental, vision and disability = eligible after 60 days

    ● 2 weeks paid vacation after 1 year – 3 weeks after 5 years

    ● 401(k) matching retirement program

    ● Flexible spending account

    ● Life insurance

    ● Paid time off [PTO]

    Company Description

    Scholfield Honda offers a career path where you'll find competitive pay, generous benefits, and a supportive team who wants to see you succeed Scholfield Honda, Wichita's single-point Honda dealer, has been family-owned and operated since 1971. We are proud of our family-friendly, diverse culture which includes a fantastic team of enthusiastic and caring professionals in sales, service, parts, accounting, and more. If you're looking for a new challenge, Scholfield Honda is a great place to follow a career path in the automotive industry. Scholfield Honda offers competitive pay, generous benefits, and a supportive team who want to see you succeed! Visit our East Wichita state-of-the-art showroom, customer lounge, and service center with 28 bays, air conditioning, and spacious service lounge and break room - just for our Service Department! Stop by our Scholfield West location at 8880 West Central and tour our Scholfield Certified pre-owned sales center. Next door is our West Service Center for full-service repair and maintenance on all makes and models.