Benefits:

Positive company culture

Promotion opportunities

Option for hybrid remote

Bonus based on performance

Competitive salary

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job Summary A magic maker. Tutu School is seeking a School Coordinator. Work can be entirely remote/off site, and proximity to Boise is a plus. We are seeking school coordinators who love connecting with families on the phone and via email, plus helping little dancers find the perfect classes in which to begin their Storybook Adventures in Ballet. The ideal candidate should have a willingness to learn Tutu School’s systems and software, but mostly to embrace our mission of making space in children’s lives for confident creativity and the pure joy that comes from finding oneself in music and movement.

Are you a highly organized and proactive individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment where you can learn quickly and execute efficiently? If so, we're looking for you to join our magical ballet school team!

We're seeking a dedicated Remote School Administrator to manage daily communications and administrative tasks for two of our vibrant ballet studios. This part-time role offers the flexibility of remote work and the opportunity to contribute to a positive and enchanting experience for our students and families.

What You'll Be Doing:

Front-line Communication: Handle all daily parent inquiries via email, text, and phone calls for both studios, ensuring prompt and brand-aligned responses with warm yet effective communication and Tutu Tone.

Operational Management: Oversee the day-to-day operations of our ballet program, including class scheduling (building, adding, and removing classes), managing staffing schedules (including substitutes and teacher absences), and processing registrations and confirmations with attention to detail, carefully following a prescribed customer journey map.

Administrative Support: Execute regular administrative tasks such as running reports (incomplete registrations, late payments, birthdays, new members, retail inventory), sending out postcards, and managing recital and camp confirmations.

What You'll Bring:

Proven Customer Service Experience: You have a strong background in customer service and understand the importance of clear, empathetic, responsive and efficient communication.

Operational Excellence & Project Management: You possess superb project management skills and excel at maintaining operational excellence. You learn quickly and apply new information efficiently.

Process Adherence & Execution Excellence: You're a pro at following well-defined processes and utilizing templates to ensure consistent and accurate execution of tasks.

Proactive Initiative & Problem-Solving: You're not afraid to take initiative. When a situation falls outside of established templates, you proactively generate ideas and solutions to ensure tasks are completed effectively.

Efficiency & Time Management: You are highly efficient and can manage your time effectively to complete daily tasks for two studios within the estimated timeframe.

Attention to Detail: You possess a keen eye for detail, ensuring accuracy in registrations, confirmations, and all administrative tasks.

About Tutu School

Tutu School is a collection of quaint boutique ballet schools that provides a creative dance education experience for children from 6 months to 8 years old.

Our Founding Principle

Every child should know what it feels like to dance. We exist to make space in children’s lives for confident creativity and the pure joy that comes from finding oneself in music and movement.

Tutu Principles

Keep Moving: Keep dancing. Keep twirling. Keep going. Momentum doesn’t generate itself.

Exceed Expectations: Tutu School families have high expectations. We want to leap over them.

Mistakes Happen: Own them. Understand them. Grow from them.

Remember Why: Tutu School exists to make space in the world for creativity and joy.

Next Right Thing: Find it. Follow it. One right thing at a time.

Find The Magic: Always. In everything you do.

This is a remote position.

All Tutu School® locations are independently owned and operated by third-party franchisees. Franchisees, not Tutu School Franchises, LLC., are responsible for all hiring and personnel matters at their individual locations.