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System Administrator

S

School of Visual Arts

System Administrator

New York, NY
Full Time
Paid
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  • Responsibilities

    Reports to: Department Chair

    Hours: Monday – Friday, 10 am – 6 pm (hybrid – onsite with work from home 1-2 days a week)

    Position Overview:

    Mid-level system administrator to lead and manage all technical and logistical support for the MFA Design for Social Innovation program. The System Administrator's primary responsibilities are to support hardware and services for the daily operation of the MFA DSI program. Additional responsibilities include managing our website and social media, publishing digital assets and promotional materials, acting as a technical lead on internal projects, and working directly with other SVA departments on larger projects and upgrades.

    Join a flexible, highly collaborative, and creative working environment in social innovation. The System Administrator directly communicates with our MFA DSI community and SVA and external collaborators.

    Duties & Responsibilities:

    • Establish and enforce current technology policies/protocols for the daily operation of the MFA DSI studio and classrooms.
    • Serve as a liaison with faculty and students regarding classroom technology needs, and procedures.
    • Maintain technology, digital assets, and online platforms (Dropbox, Google Suite, Slack, Zoom, and LastPass), including upgrades, checkout system, and studio key card access for staff, faculty and students.
    • Self-direct research, improvements, and purchase tech equipment for MFA DSI.
    • Offer workshops/training to MFA DSI community on software and hardware topics, promoting a more effective use of studio equipment and efficient working environment.
    • Provide technical support and coordination of events and promotion (Information Sessions, Open House, Special Lectures/Webinars, Thesis Show, Announcements, Newsletters, etc.)
    • Maintain an organized, clean, and innovative studio/classroom environment in collaboration with the office staff.
    • Work with SVA's Administrative Network Services, Security, Physical Plant +Purchasing, and Office of Learning Technologies to ensure technology is operating properly.
    • Use Jamf to maintain and configure the MacOS servers and desktops to host student logins, network access, and archives.
    • Perform hardware/software installation – help students/faculty with problems and questions.
    • Support/configure departmental A/V systems (Extron system, Apple TV, projectors).
    • Create and maintain no-code automations in products like Zapier
    • Maintain systems for classrooms (Canvas), virtual conferencing, and recording lectures.
    • Responsible for MFA DSI manuals, updates, books, warranties & repair records, inventories of hardware/software, and back-up databases.
    • Attend weekly staff meetings and interface with IT for troubleshooting.
    • Manage and maintain MFA DSI website and social media accounts
    • Work with designers, consultants, student workers and supervise media uploads.
    • Summarize and analyze insights from Google Analytics and online spaces.
    • Support innovative program outreach through digital platforms (i.e., digital content, newsletters, videos, events, and orientations).

    Qualifications:

    • Bachelor's degree or equivalent professional training or experience (3 years or more)
    • Expert knowledge of Mac OSX / macOS Desktop. Familiarity with MacOS Server 10.10 or higher (or related services).
    • Ability to effectively troubleshoot software and hardware issues (A/V issues with projectors and video sources) a must.
    • Ability to navigate and configure enterprise-level systems. Jamf Certification a plus.
    • Operational knowledge of Adobe Creative Cloud, Microsoft Office Suite, Google Suite, and WordPress. Fundamental knowledge of web scripting languages (HTML, Javascript, CSS).
    • Effective time management skills and solution-oriented thinking. Must have an eye for detail and be able to work independently.
    • Must be collaborative in translating technology issues. Must be proactive in driving solutions.
    • Display diplomacy, professionalism, and respectful interaction when working with students, staff, and faculty online, over the phone, and in person.
    • Experience with editing software (Apple Final Cut Pro/X; Premiere Pro) a plus.
    • Experience working in a studio is a plus, such as design or creative production background and knowledge of technology trends and innovations in design/art.
    • Familiarity with social innovation and alignment with MFA DSI values and SVA mission.

    WORKING AT SVA

    School of Visual Arts has been a leader in the education of artists, designers, and creative professionals for more than seven decades. With a faculty of distinguished working professionals, a dynamic curriculum, and an emphasis on critical thinking, SVA is a catalyst for innovation and social responsibility. Comprising over 7,000 students at its Manhattan campus and over 41,000 alumni from 128 countries, SVA also represents one of the most influential artistic communities in the world. For more information about the College's 30 undergraduate and graduate degree programs and

    Click here to learn what it's like to work at SVA.

    The School of Visual Arts is an equal-opportunity employer. Diversity and inclusion is a core principle of the College. SVA enjoys a community that represents a significant number of historically underrepresented communities, ethnic and religious backgrounds, gender identities, diverse abilities, and foreign countries, and all are encouraged to apply.