Department: Financial Aid

Job Title: Administrative Assistant

Reports To: Operations Manager

Scope of Position: Primarily responsible for office communications (telephone, e-mail, and in-person) as well as clerical support for the Office of Financial Aid.

Duties and Responsibilities:

• Receive, review and respond to phone calls and correspondence (including departmental email and voice mail messages)
• Coordinate the flow of student traffic in the office
• Coordinate in-person student appointments
• Provide word processing support for the director, associate director, operation manager and federal work study coordinator
• Process incoming and outgoing correspondence for the department Data entry in our FAM systems
• File management, record keeping and document imaging
• Represent the department at special events (Open Houses, Orientation, Accepted Students Day, Workshops, etc.)
• Participate in special projects on as-need basis, including compiling data and preparing reports
• Act as a liaison to the SVA community and outside vendors
• Work evening and weekend hours as necessary

Qualifications:

• Bachelor's degree preferred or Associate's degree required
• Financial aid experience preferred
• Excellent organizational, interpersonal, oral and written communication skills
• Solid computer skills and superior knowledge of Microsoft applications
• Ability to multi tasks and work independently