Job Description:

ScienceLogic SME

• Configure and optimize ScienceLogic monitoring for VMware, VCF, vCenter, wireless controllers, and access points.
• Implement client-defined monitoring policies, thresholds, and alerting standards.
• Develop and maintain Dynamic Applications, event policies, and monitoring templates.
• Configure performance, availability, capacity, and health monitoring for supported infrastructure platforms.
• Tune alerts and thresholds to reduce false positives and improve operational effectiveness.
• Implement event enrichment and monitoring metadata required for downstream integrations.
• Support integration with ServiceNow and Splunk for event forwarding and operational workflows.
• Execute monitoring validation, testing, and remediation activities during deployment.
• Create operational runbooks, support documentation, and knowledge transfer materials.
• Provide ongoing monitoring optimization and platform support during rollout and stabilization.