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Store Manager

Scooter's Coffee

Store Manager

Buies Creek, NC +20 locations
Full Time
Paid
  • Responsibilities

    ***The position is for a store manager for the first of a mulit-store development project. There is tremendous growth opportunity for a motivated, selfless, people-focused, and growth-oriented performer. Incentives will be available for a highly effective leader who has strong character, integrity, humility, and competence! If you are a leader who cares about people, YOU ARE what we are looking for to join this TEAM! Join us as we create something AMAZING!! The Store Manager is responsible for all staffing, sales, and operations in a Scooter's Coffee location. This role builds and leads a friendly, service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Store Manager exemplifies Scooter's Coffee core values. ESSENTIAL DUTIES & RESPONSIBILITIES Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter's "Amazing" customer service experience Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance Maintain accountability in employees using progressive discipline process; partner with District Manager and, when necessary, Human Resources to make termination decisions Determine daily and weekly staffing requirements based on business need and create work schedules accordingly Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation Contribute to store profitability by seeking opportunities to increase sales and by managing expenses Maintain company standards in personal and store sales/performance metrics Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner Maintain daily, weekly, and quarterly financial reports Maintain final accountability for store operations Regular and predictable attendance STRONGLY DESIRED QUALIFICATIONS Ability to effectively teach and lead others Excellent communication and interpersonal skills Passion for working with people Energetic, fast-paced, flexible work style Ability to work cooperatively in a team environment Strong problem-solving, multi-tasking, and administrative Ability to anticipate and respond to customer needs 2+ years of supervisory experience in a restaurant or retail environment Ability to work with hands on one- and two-handed activities constantly throughout a day Ability to raise, lower and carry objects up to 50 pounds occasionally throughout a day Ability to stand in an upright position without walking more than three consecutive steps occasionally Ability to walk more than three consecutive steps for extended periods of time DISCLAIMER The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job. Job Type: Full-time Pay: $42,000.00 - $45,000.00 per year Work Location: 721 Brightleaf Blvd, Smithfield NC (New Store Construction w/ an Estimated Open Date of 2 August 2021) - One location Work Remotely: No Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team. You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

  • Locations
    Buies Creek, NC • Goldsboro, NC • Louisburg, NC • Smithfield, NC • Raleigh, NC • Durham, NC • Rocky Mount, NC • Wilson, NC • Fayetteville, NC • Clinton, NC • Kenansville, NC • Mount Olive, NC