Benefits:

401(k)

401(k) matching

Free uniforms

Paid time off

Profit sharing

Job description

Duties:

• Greet and check-in patients, ensuring a positive and welcoming experience
• Answer phone calls and schedule appointments using the dental office's scheduling system
• Verify patient insurance coverage and assist with insurance claims processing
• Maintain patient records and update medical history as necessary
• Assist with billing and payment collection
• Coordinate referrals to specialists as needed
• Manage office supplies and inventory
• Ensure compliance with HIPAA regulations and maintain patient confidentiality
• Provide administrative support to the dental office staff as needed

Skills:

• Proficiency in dental office systems and software, such as Eaglesoft, Epic, eClinicalWorks, or similar platforms
• Knowledge of medical terminology and dental procedures
• Strong organizational skills with attention to detail
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Familiarity with phone systems and handling patient inquiries over the phone
• Experience with medical records management and maintaining accurate documentation
• Ability to work effectively as part of a team

If you are a highly organized individual with excellent communication skills and experience in dental reception, we would love to hear from you. Apply today to join our team!

Job Type: Full-time

Salary: $16.00 - $17.00 per hour

Benefits:

401(k)

401(k) matching

Dental insurance

Paid time off

Healthcare setting:

Dental office

Schedule:

Monday to Friday

Ability to commute/relocate:

Wooster, OH 44691: Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer service: 1 year (Preferred)

Medical terminology: 1 year (Preferred)

Work Location: In person