Roswell, New Mexico -
Salary Range 30k-45k
Vet
Job Brief
This IT Field Technician will be responsible for managing installations and repairs for workstation and network systems. Duties will include responding to maintenance requests regarding system defects and other issues, troubleshooting problems with workstation or network systems by running tests and maintaining inventory for computer hardware. Provide technical support to our customers as well as advise and support Sales with technical pre- and post-sales expertise. You will work across a vast array of networking technologies including Windows, Linux, Switching, Routing, Wi-Fi, DSL, FTTH, Cloud, and Security.
Responsibilities
Troubleshoot workstation system and network failures
Correct problems in the LAN/WLAN infrastructure, including configuring and testing software
Maintain and repair hardware including workstations, peripherals and infrastructure devices
Provide technical direction, support and training to customers on systems and network
Work with vendors to get needed equipment and services onsite
Requirements
MS Windows and MS M365
TCP/IP stack and networking protocols that include OSPF, IS-IS, BGP, EIGRP, MPLS, RSVP, LDP, EVPN
Analytically creative; adept at resolving complex technical problems
Excellent communication, interpersonal, and decision-making skills
Willing to travel as required
Preferred Skills/Qualifications
Experience with Juniper’s product line and technologies
CompTIA A+ and Microsoft certifications