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Customer & Product Support Specialist

Blackstone Valley Prep Mayoral Academy

Customer & Product Support Specialist

Cumberland, RI
Full Time
Paid
  • Responsibilities

    BVP is an INTENTIONALLY DIVERSE network of tuition-free public charter schools. As a founding member of the National Coalition of Diverse Charter Schools, BVP offers a high-quality school choice to the families of Central Falls, Cumberland, Lincoln, and Pawtucket.

     

    We believe firmly that all scholars can achieve success in college and the world beyond, so we proactively work to foster a college­ prep culture. Apart from academics, we believe that preparing scholars for the world beyond also means experiencing the diversity of the world we live in today. Our network is designed to be diverse, accepting students from two traditionally higher-­income communities of Cumberland and Lincoln and two from predominantly lower-­income communities of Pawtucket and Central Falls.  We seek to create a staff with a similarly diverse set of backgrounds and experiences that reflect the diversity of our students, families, and communities. Blackstone Valley Prep (BVP) Mayoral Academy is now hiring ROCKSTAR TEAM MEMBERS who are willing to do whatever it takes to put all scholars on a path to college. Successful candidates should understand and advocate for the importance of diversity in classrooms, curricula, and throughout school systems.

    Learn more about why BVP is different.

     

    EXPECTATIONS OF A BVP TEAM MEMBER INCLUDE (BUT ARE NOT LIMITED TO):

    • Acts on the belief that 100% of scholars can be successful in college and the world beyond
    • Embraces the diversity of the BVP community by fostering an environment of respect and inclusion while actively working to build an equitable school community
    • Cultivates positive identity formation for scholars and prepares them to live and work together in a diverse world
    • Is results driven, with excellent planning and organizing skills, and a “do whatever it takes” attitude and work ethic
    • Engages meaningfully in school and network professional growth opportunities and enhances professional growth by giving and seeking assistance from other team members
    • Acts ethically and with integrity while following all school, network, and state policies
    • Engages families as partners in scholar success while recognizing and respecting differences in family backgrounds, structures, and cultures

     

    OPPORTUNITIES AND BENEFITS FOR A BVP TEAM MEMBER INCLUDE (BUT ARE NOT LIMITED TO):

    • Competitive salary commensurate with experience  and comprehensive medical and dental plan
    • Internal hiring to  capitalize on individual strengths and interests
    • Referral and return bonuses
    • Ongoing opportunities for professional development and tuition reimbursement
    • All staff members receive 7 personal days per year
    • Opportunities for curriculum development
    • 401(k) retirement plan that is 100% vested immediately with an employer match of 5%

    IN ADDITION, NETWORK AND BUILDING SUBSTITUTES ARE EXPECTED TO:

    • Rotate into various teaching and support positions within the network of schools on a daily basis.
    • Execute academically rigorous lessons plans and administrator directives with fidelity and efficiency
    • Implement classroom management practices that are consistent with the culture of the school
    • Give and receive constructive feedback from teachers and administration in order to create a professional working atmosphere that is conducive to change and improvement

     

     

    QUALIFICATIONS:

    • Bachelor’s degree preferred
    • Associate’s degree or equivalent credits required.
    • Bilingual candidates preferred but not required,
    • Rhode Island teaching certificate preferred but not required _(Rhode Island offers reciprocity with over 30 states across the country.)   _
    • A commitment to working with a diverse student and staff population

      

       

    TO APPLY:

    Please submit your resume and tailored cover letter online. Your cover letter should highlight your alignment with our mission. Your cover letter and resume should be saved with your first and last name. Due to the high volume of applications we receive, we regretfully can only respond to those candidates who best meet the requirements of a specific position or whose backgrounds are generally applicable to our team. If you are selected to advance in the hiring process, you will be contacted by a BVP team member.

    Blackstone Valley Prep Mayoral Academy does not discriminate on the basis of race, color, national origin, creed, sex, ethnicity, sexual orientation, gender identity, disability, age, or ancestry.

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    Required Skills Required Experience

  • Qualifications
    • Strong interpersonal (tact, diplomacy, influence, motivation) skills;
    • Ability to work with and manage multiple subordinates and project teams;
    • Thorough knowledge of contract language;
    • Excellent written and oral communications skills;
    • Strong presentation and negotiation skills;
    • Experience with, and extensive knowledge of, job cost reporting, billing and payable procedures;
  • Industry
    Education