Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Full-time: Remote Sales/Customer Service for Yacht Charter Business

Seashine Yacht Charters

Full-time: Remote Sales/Customer Service for Yacht Charter Business

San Diego, CA +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    // JOB POSTING UPDATE: Not actively hiring, only collecting resumes for future but won't be contacting for interviews. Thanks for your interest!

     

    While the role we are looking to fill is what you would traditionally call a sales position, we think of it more as customer care. Our company is a yacht charter operation in Cabo San Lucas, Mexico. The role can be filled remotely, but an ideal timezone to live in would be PST to line up with our operation's time zone. You will be helping clients book yacht charters, but this isn't a traditional sales role. We are not looking for aggressive sales candidates with tactics to close deals as the priority. First and foremost you will work to make sure your clients are well taken care of. The sales happen as a result of that care. In the beginning, this will be a part-time role as you become trained up. After that, the successful candidate will have a full-time position with us, long-term. Part-time would be somewhere between 3-4 days a week with shorter shift lengths while you are in training and brought up to speed. Full time will be 5 days a week, Saturday - Wednesday (Thursdays & Fridays off). The shifts would be 8 hours, from 10:00am-6:00pm Cabo time, which is 9:00am-5:00pm Pacific time. This role is for individuals who are incredibly detail-oriented but also love working with a variety of clients. Our clients are people, not sales targets. They have come to vacation in Cabo San Lucas with family and friends for an amazing time, and that is priority number one. They are looking for trust in someone to guide them into safely spending their hard-earned dollars on an experience and day that will be a lifelong memory. That someone is you they will trust is you. This position calls for an empathetic, hard-working individual who doesn’t see a sales opportunity as a dollar sign, but as a person, just like them. HERE ARE THE DETAILS:

    • You will be working remotely/from home.
    • You will be working Saturday through Wednesday, with Thursday and Friday off
    • Our product is a Certificate of Excellence yacht charter, but that’s not what we sell. We sell time with families, unforgettable bachelorette parties, romantic sunsets, high-fives and lifelong memories.
    • You will need your own current, dependable laptop. It doesn't matter if it's Windows-based, macOS, or anything else. Just that you know how to use it efficiently, and it works well with modern apps.
    • You should have knowledge of Slack, Help Scout, Airtable and other office applications.
    • This is an ideal job for dedicated individuals willing to continuously grow and learn. You will be learning on the go and updating your skill set as we grow.
    • You will work with highly motivated people in a rapidly growing company. If you are equally motivated, there is lots of room for growth beyond the customer service/sales position.
    • You are confident in your ability to multi-task. Often times you may have to answer a webchat, phone call, update client records as well as working on responding to emails within a short period of time, with some overlaps between those tasks.
    • Spanish is not required but a bonus.
    • A solid foundation on computers, spreadsheets, CRM tools, chat boxes, email, and all that good stuff is definitely a huge leg up. The less time training in these apps, the faster you will be trained up and working full time.
    • Start date within the next 30 days.
    • Excellent grammar and a perfect grasp of the English language are a must.
    • Being a problem solver is key. You will be trained up and given all the information we have and know about the yacht charter business. But every day is different. The ideal candidate will be able to take all that training and knowledge, and apply it to new solutions when unique situations arise. This is one of the most important assets you bring with you.
    • If this sounds like something you’re not only interested in, but know is a perfect fit, we would love to hear from you right away.

    Company Description

    Seashine is a Canadian-owned private yacht charter company. Our sales and office admin team all work remotely, but our crew and operational staff are all located down in sunny Cabo San Lucas, Mexico, where our yachts charter out of. The charters range from 3-8 hours, all single-day charters that focus on sightseeing, snorkelling, swimming and relaxation. We provide fully-inclusive yacht charters with private chefs, unlimited open bar and water activities for guests from all over the world that vacation in Cabo San Lucas, Mexico.

  • Locations
    San Diego, CA • San Francisco, CA