**About tag: **

For 50 years, tag has believed in the power of beautiful objects to inspire connected moments with friends, family, and loved ones. As a lifestyle brand company, we strive to design collections that are authentic to the way you live. Blending beauty with function, tag produces everyday and seasonal products that are perfect to keep or gift.

_ Job Purpose:_

In this role, you will provide professional support to our internal team members, and field sales representatives. Your responsibilities will include assisting with claims, order status updates, and order processing and other administrative functions.

If you’re seeking an opportunity with an established company, a respected industry brand, and a dynamic, fast-paced, and engaging work environment, this role may be a great fit for you!

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative, you will play a pivotal role in the continued support to provide excellent service for an industry leader in home, gifts, and housewares. Each day you will enter or edit orders from Faire, be responsible for emailing customers regarding their pending orders, assist in coding orders appropriately, new web customer registration, as well as, data entry and clean up into our ERP system.

QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE

• Minimum 6 months + relevant experience in customer service role or a related field
• High School education or equivalent
• Must be proficient with Microsoft Office Suite (word, excel, outlook and PowerPoint)
• Effective verbal and written communications skills
• Accuracy in Data Entry
• Intermediate proficiency to learn new software quickly.
• Work in a team environment
• Hard working and enthusiastic approach

Physical requirements:

• Sitting, Standing, Walking
• Packing, lifting and carry boxes up to 25 pounds
• Prolonged use of computer involved; use of hands and finger coordination; specific vision abilities required by this job include close vision, distance vision. Color vision, depth perception, and ability to adjust focus as needed.

Benefits:

• Employee assistance program

Do you thrive in a fast-paced environment? Are you a self-motivated problem solver with a can-do attitude? Can you manage your time well and effectively prioritize tasks? Are you highly organized with an eye for detail and excellent data entry skills? Do you have excellent communication skills, both written and verbal? If yes, you might just be perfect for this customer service position.

Duration: Seasonal - Immediate through 12/31/25

Schedule: Part Time - Less than 30 hours per week

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