In this role, you will help guests enjoy their Festival experience by answering questions, providing directions, and assisting with a variety of guest services. Familiarity with the Texas Renaissance Festival and its operations is preferred.

Season Information

Seasonal position only

Festival operates 8 weekends, October 10 – November 29, including Friday, November 27

Mandatory training day on September 19th

Mandatory dress rehearsal on October 3rd

King's English is required for this Festival position.

Responsibilities

Provide guests with general Festival information and directions

Answer patron questions and assist with navigating the Festival grounds

Apply identification wristbands to children to assist with reunification if separated from their guardians

Manage lost-and-found items

Direct wedding parties and other groups to their designated locations

Deliver friendly, professional customer service while representing the Festival

Work Environment & Requirements

This is an outdoor position requiring extensive walking and standing.

Must be able to work in varying weather conditions, including prolonged exposure to heat, cold, and rain.

Renaissance-period costuming is required throughout the workday. Employees are responsible for providing their own costume.

Familiarity with the Texas Renaissance Festival and its layout is preferred.